Senior Software Engineer

Join to apply for the Senior Software Engineer - OperX role at Luxury Escapes

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Join to apply for the Senior Software Engineer - OperX role at Luxury Escapes

Be part of the team transforming global travel experiences

Luxury Escapes is one of the world's fastest-growing travel websites, with over 8 million members. We are growing rapidly & seeking a Senior Software Engineer to join our Operational Excellence team.

The Operational Excellence (OperX) team is focused on enhancing the post-purchase travel experience and building self-service capabilities that empower our customers throughout their journey.

We develop intelligent automation solutions, including AI-powered chatbots for customer support, and create seamless integrations with external systems such as banking partners for currency hedging and transport companies for ticketing.

Our work directly impacts customer satisfaction by streamlining operations and reducing friction in the travel experience, while also building tools that increase efficiency across sales, customer service, and other business functions.

The Company

Our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring outstanding travel experiences to our customer community.

Our Sydney office is on Kent Street - a short walk from Wynyard station.

• Luxury Escapes is an in-person company. We work and collaborate together, face to face in our Barangaroo office.**
  
  

About The Team

Our cross-functional teams include Product Managers, Designers, and Engineers focused on delivering solutions and solving problems rather than simply completing tickets.

The structure is flat, and the process is lean, with a culture of MVP, iteration, and "build, measure, learn" at the heart of everything we do.

We share in-depth experience in Node/Typescript, React, PostgreSQL, AWS SQS, SNS, S3 Lambda, and more.

What You'll Do

• Deliver features and enhancements relating to the new Luxury Escapes Platform, to ensure all Luxury Escapes members, vendors and internal teams have the best customer journey experience.
• Work collaboratively with cross-functional teams to design and develop software solutions that meet business needs and deliver value to customers.
• Apply best practices and industry standards for software development, such as agile methodologies, test-driven development, and continuous integration and deployment (CI/CD).
• Implement and maintain APIs to enable integration with third-party services, such as airlines, hotels, car rental companies, and payment processors.
• Monitor system performance and reliability, and proactively identify and resolve issues to ensure maximum uptime and customer satisfaction.
• Provide technical leadership and mentorship to junior software engineers and participate in code reviews & other quality assurance activities to ensure high-quality software delivery.
  
  

Relevant Skills:

• Proficiency in JavaScript and its frameworks, including React, Node.js and Typescript.
• Solid knowledge of SQL, specifically PostgreSQL, for database management.
• Familiarity with RESTful API design principles and implementation.
• Experience in automated testing and continuous integration processes.
• Knowledge and experience working with microservices architecture.
  
  

What's in it for you?

We consider our people one of our most important assets – and we want our team to love their working lives When you work for Luxury Escapes, you can look forward to:

• Excellent Remuneration package
• 20% Discount on Luxury Holidays and Experiences
• Breakfast and lunch are provided 5-days a week
• Health and Well-being programs
• A bonus 1/2 day of birthday leave
• A super collaborative team that enjoys creating great platforms
  
  

If you're interested in the role but don't check every box, apply anyway, we'd love to hear from you.

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview.

We are a 2025 Circle Back Initiative Employer, committing to responding to every applicantSeniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesTravel Arrangements

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