Current jobs related to Onboarding Specialist - Melbourne, Victoria - RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)


  • Melbourne, Victoria, Australia beBeeLogistics Full time $85,000 - $115,000

    Unlock the Power of Logistics with a Career as an Onboarding SpecialistAbout the RoleThis position is ideal for individuals who thrive in fast-paced environments and possess excellent relationship-building skills. As an onboarding specialist, you will be responsible for establishing strong relationships with internal and external stakeholders.Key...


  • Melbourne, Victoria, Australia beBeeOnboarding Full time $60,000 - $80,000

    Unlock a dynamic career in merchant onboarding with this exciting opportunityJob DescriptionWe are seeking a skilled and motivated professional to join our team as a Merchant Onboarding Specialist. The ideal candidate will be responsible for executing end-to-end merchant onboarding across all relevant business systems, ensuring seamless integration and...


  • Melbourne, Victoria, Australia beBeeRiskManagement Full time $95,000 - $110,000

    Risk & Onboarding SpecialistThis role involves working with various stakeholders to ensure a seamless onboarding process for merchants. The ideal candidate will have excellent communication skills, be able to bring structure to complexity, and possess the ability to assess risk and make informed decisions.Key Responsibilities:Merchant Application Review:...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $100,000

    Training & Onboarding SpecialistWe're seeking an expert to help our customers confidently adopt our Virtual Reality solution, designed to enrich the lives of older adults.This contractor role is deeply human. You'll be guiding care staff and teams through onboarding and training sessions both in-person and virtually via Zoom/Teams.Key...


  • Melbourne, Victoria, Australia beBeeInvestorOnboarding Full time $80,000 - $120,000

    As a leading financial services and healthcare technology firm, we are seeking an experienced AML and Investor Onboarding Specialist to join our organization in Melbourne.About the Role:In this integral position, you will be responsible for onboarding investors into our client funds, ensuring compliance with AML/KYC, CRS/FATCA, and DDO requirements.Key...


  • Melbourne, Victoria, Australia SilVR Adventures Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.We're Hiring: Training & Onboarding Specialist (Contractor | Melbourne-Based)Are you a people-person with a passion for connecting others to meaningful experiences?SilVR Adventures is seeking aTraining & Onboarding Specialistto help our new customers...


  • Melbourne, Victoria, Australia beBeeOnboarding Full time $70,000 - $90,000

    Customer Onboarding SpecialistWe are seeking a Customer Onboarding Specialist to facilitate the seamless launch of suppliers onto our software platform.Key ResponsibilitiesServicing CustomersGuiding CustomersCultivating TrustRequirements1-3 years of relevant experience in client-facing SaaS roles such as onboarding, project management, sales, or similar...


  • Melbourne, Victoria, Australia beBeeRisk Full time $95,000 - $110,000

    Job Description:We are seeking a skilled Risk & Onboarding Specialist to join our team. The successful candidate will be responsible for reviewing and assessing incoming merchant applications, evaluating the legitimacy of businesses, liaising with merchants, aligning tools and templates, developing a clear roadmap, building professional relationships, and...


  • Melbourne, Victoria, Australia beBeeCustomer Full time $65,000 - $75,000

    Job Title:Onboarding SpecialistJob Description:We are seeking an Onboarding Specialist to join our team. As an Onboarding Specialist, you will be responsible for facilitating the seamless launch of suppliers onto our software platform.You will serve as the primary contact for customers throughout their implementation journey, ensuring adherence to project...


  • Melbourne, Victoria, Australia beBeeCompliance Full time $90,000 - $120,000

    Job Title: Product/Onboarding SpecialistThis is an exciting opportunity to join a dynamic team as a Product/Onboarding Specialist. In this role, you will be responsible for providing pre-sales support and onboarding services to our customers.Responsibilities:Provide pre-sales support to the sales team through customer needs analysis and product...

Onboarding Specialist

1 month ago


Melbourne, Victoria, Australia RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) Full time

Direct message the job poster from RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

Job Position Title: Onboarding Specialist

Company: CLPS Global / RiDiK Pte Ltd

Schedule: Monday to Friday, 9:30 AM to 6:30 PM (onsite)

Note: No night shifts currently, but flexibility may be required if ticket volume increases.

Skills:

  • Client onboarding
  • Payment systems knowledge
  • Problem-solving
  • Workflow/process improvement
  • Basic JSON & HTML familiarity
  • Data analysis

Job Summary

We're looking for an Onboarding Specialist to support our team onsite in Kuala Lumpur. This role offers the opportunity to work on meaningful projects, collaborate with talented colleagues, and contribute to the success of a fast-evolving fintech environment. If you're someone who takes initiative, values continuous learning, and thrives in a dynamic setting, we'd love to hear from you.

Key Responsibilities

  • Set up new client accounts in the Airwallex backend system, including pricing configuration, payment corridor setup, and feature enablement.
  • Process account changes and amendments based on commercial team requests.
  • Collaborate with product and channel teams to optimize the onboarding experience and relay customer feedback.
  • Identify workflow improvements to enhance efficiency and scalability of the onboarding process.
  • Ensure service-level compliance by handling a daily volume of 100–150 tickets with accuracy and speed.
  • Maintain high standards of documentation, tracking, and customer communication throughout the onboarding cycle.

Qualifications

  • Bachelor's degree in a relevant field.
  • Minimum 2 years of experience in the payments industry or customer service.
  • Proven ability to adapt quickly to new tools, processes, and product features.
  • Strong communication skills and a customer-first mindset.
  • Fluent in Chinese and English (both spoken and written).
  • Proficient with standard office software tools.
  • Basic understanding of JSON, HTML, and data analysis is a strong advantage.
  • Ability to manage high daily volumes efficiently in a fast-paced environment.

About CLPS RiDiK

RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth.

Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeContract
Job function
  • Job functionManagement
  • IndustriesIT Services and IT Consulting

Referrals increase your chances of interviewing at RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) by 2x

Get notified about new Onboarding Specialist jobs in Greater Kuala Lumpur.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kota Damansara, Selangor, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Talent Acquisition Coordinator - Process Executive

Petaling Jaya, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Sentul Garden, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Executive, Administration - Pre-Owned Vehicle

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Global Learning & Development Junior Operations CoordinatorRepresentative, People Operations (Employment Pass)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,000.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr