Test Analyst

Overview

Test Analyst role at Triple Zero Victoria.

About Triple Zero Victoria

Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES. This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skilled in its field.

About the Role

The Test Analyst is a key and active participant of the Emergency Communication Information Services (ECIS) team. The goal of the function is to validate the software product against requirement specification and confirm that the system performs all functional and non-functional requirements. Reporting to the Test Lead, specific accountabilities will include preparation of test cases, test plans and test scripts. Conduct System and Integration testing against the test plan and update test cases based on results. The main purpose of the role is to provide end-to-end systems test and systems integration testing working on major releases within a program of work. The role is responsible for testing of CAD changes and corporate software utilised by the organisation. As part of the ECIS team you may be required to travel or transfer between your primary work location and other TZV sites to effectively carry out your duties. Normal working hours are 38 hours per week between 7 am and 7 pm, Monday to Friday. You may be required to work reasonable overtime.

Responsibilities

• Develop and maintain system testing processes and procedures within TZV's Testing Framework
• Design and run test cases based on system requirements and specifications
• Log and track issues, providing clear reproduction steps and collaborating on resolutions
• Validate end-to-end functionality of the system, ensuring all components work together seamlessly
• Work with system designers, and test leads to clarify requirements and ensure test coverage
• Record and report test outcomes, highlighting risks, issues, and progress to stakeholders

Qualifications and Experience

• Tertiary qualification in IT related studies, or a related discipline
• Demonstrated experience in a Test Analyst role
• Knowledge and experience in planning, preparing and execution of testing for large scale complex ICT solutions
• Knowledge of testing procedures and methodologies and the ability to undertake testing in accordance with defined quality practices
• Ability to work effectively within a team, fostering strong relationships with system designers and other testers
• Creative and constructive problem-solving to resolve issues while maintaining a positive team dynamic
• Strong interpersonal skills and ability to work with a wide range of stakeholders

Benefits

• Employee assistance program for employees and eligible family members
• Discounted health insurance, banking services and gym membership
• "Memberlink" discount card, accepted by thousands of retailers and services providers
• Free staff parking at all TZV sites
• Salary packaging options after an initial service period

How to Apply

Click the 'Apply' button which will direct you to the Triple Zero Victoria Careers Portal. Submit your application with a current resume and cover letter outlining your interest and linking your experience to the position. Applications must be submitted via the Triple Zero Victoria Careers Portal. Do not email your application. For a confidential discussion, please email Recruitment agency applications will not be accepted. Applications must be submitted by 11.59pm, Friday 19 September 2025.

Other Information

Applicants must be an Australian or New Zealand Citizen or Permanent Resident. Employment may be subject to evidence of Australian working rights and a National Police Check. A pre-employment medical declaration may be required. If you require adjustments to the recruitment process, contact Triple Zero Victoria's Careers team via

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