Casual Retail Assistant – Melbourne CBD

Be part of the joy. Join our first-ever store team and bring the Merry People experience to life.

At Merry People, we're known for making boots that brighten people's day, and now, we're creating a space that does the same. We're opening our first permanent store, and we're looking for passionate, kind and curious team members to help make it something special.

As a Retail Assistant, you'll be the face of Merry People, the one welcoming customers in, sharing product knowledge, and helping people find their perfect pair. You'll also help us set the tone for what a Merry People retail experience feels like: warm, helpful, and full of personality.

Our story

Merry People began in 2014 when our founder, Dani, couldn't find a pair of boots that were both weatherproof and stylish, so she designed her own. From grassroots markets to a growing global community, we've become a brand people love for quality, individuality, and optimism. This store is the next chapter in our story, and we're excited to bring our community along with us, one great conversation (and one pair of boots) at a time.

What you'll be doing

• Provide warm, knowledgeable and joyful service to everyone who walks through our doors
• Support customers in finding their perfect style, fit and colourway — and maybe even matching socks
• Help maintain a beautiful and tidy store environment
• Process transactions with care and attention to detail
• Restock shelves and assist with back-of-house tasks
• Be a team player, jumping in wherever needed and supporting your fellow Merry People
• Share feedback and customer insights with the broader team — we value your voice and perspective

What we're looking for

• Some experience in retail, hospitality or customer service
• A love of people and a genuine desire to help others
• A positive attitude and willingness to learn — you don't need to know everything, just be open to it
• Good communication skills and a team-first mentality
• A passion for products with purpose and style
• Someone who embraces our values: authenticity, kindness, adventure and joy

What we can offer

• Free Merry People boots (naturally)
• A joyful, fun and inclusive workplace
• Regular connection with our head office team and the chance to learn across the business
• The opportunity to grow with us as our retail footprint expands
• A beautiful new space and supportive team culture
• Casual retail team positions available with competitive hourly rates

All applications must be submitted with a cover letter and resume to Applications close on Friday, the 12th of September 2025

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeOther

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