Solar Customer

3 days ago


Gold Coast, Queensland, Australia Percy Productivity Part time
About Us

Percy Productivity helps solar and electrical businesses across Australia by running their admin and customer service. We're the outsourced office that takes calls, books jobs, and makes sure compliance and paperwork don't fall through the cracks.

We're growing quickly and are looking for a Customer Coordinator with solar or electrical experience to be the Australian voice for our clients.

About the Role

This role is phone-first - you'll be answering calls from customers and installers and making calls on behalf of multiple solar (and occasionally non-solar) clients.

When phones are quieter, you'll assist with solar admin tasks and support our offshore admin team to make sure jobs are moving along.

Day-to-day, you'll be:

  • Answering inbound calls for multiple solar clients (customers, installers, suppliers).
  • Making outbound calls on behalf of clients (confirming installs, chasing info, handling escalations).
  • Acting as the Australian voice for customer service and installer coordination.
  • Handling escalations quickly and professionally.
  • Assisting with solar admin when not on calls - scheduling, compliance paperwork, CRM updates.
  • Working with our offshore admin team to keep installs running smoothly.
About You

We're looking for someone who's confident on the phone, quick to build rapport, and not afraid to pick up and dial. You'll also need solar or electrical industry knowledge so you understand the jobs you're managing.

You'll bring:

  • Experience in solar or electrical admin/coordination (essential).
  • Strong customer service skills - clear, confident, professional on the phone.
  • Ability to juggle multiple clients and switch contexts quickly.
  • Comfortable making outbound calls (not just answering inbound).
  • Good admin skills (CRMs, emails, scheduling).
  • Calm under pressure and happy to troubleshoot problems.
What We Offer
  • Flexible part-time role (3–4 days/week to start, with potential to grow).
  • Work from home (Australia-based). Bonus points if you are on or near our Gold Coast Office as we do like hanging out there from time to time.
  • The opportunity to support multiple businesses - no two days will be the same.
  • A supportive team including experienced solar admins and an offshore team doing the heavy lifting.
#J-18808-Ljbffr
  • Solar Customer

    3 days ago


    Gold Coast, Queensland, Australia Percy Productivity Part time

    About UsPercy Productivity helps solar and electrical businesses across Australia by running their admin and customer service. We're the outsourced office that takes calls, books jobs, and makes sure compliance and paperwork don't fall through the cracks.We're growing quickly and are looking for a Customer Coordinator with solar or electrical experience to...


  • Gold Coast, Queensland, Australia beBeeCustomer Part time

    About UsPercy Productivity offers solar and electrical businesses a dedicated support team to handle admin tasks, customer service and coordination.We're expanding our team and seeking an experienced Customer Coordinator to represent our clients in Australia.About the RoleThis position is phone-centric – you'll receive calls from customers and installers...


  • Gold Coast, Queensland, Australia Smart Energy Group Full time

    Appointment Setting Entry-Level Sales Opportunity at Smart Energy - Kickstart your Career in Solar today Are you looking for a career that rewards your hard work with commission and advancement opportunities? Do you have a passion for sustainability and a desire to make a positive impact on the environment?If so, apply to join Smart Energy todayWe are...


  • Gold Coast, Queensland, Australia Smart Energy Full time

    Join to apply for the Entry Level Solar Sales Representative role at Smart EnergyJoin to apply for the Entry Level Solar Sales Representative role at Smart EnergyGet AI-powered advice on this job and more exclusive features.This range is provided by Smart Energy. Your actual pay will be based on your skills and experience — talk with your recruiter to...


  • Gold Coast, Queensland, Australia beBeeCoordinate Part time $45,000 - $60,000

    Job OverviewAbout UsPercy Productivity offers customer service and administration solutions to solar and electrical businesses across Australia.We help our clients manage their operations, ensuring compliance with regulations and minimizing paperwork burdens.This role is phone-first - you'll be answering calls from customers and installers and making calls...


  • Gold Coast, Queensland, Australia beBeeCareer Full time

    Unlock Your Potential in Solar SalesAre you ready to embark on an exciting sales career with a pioneering solar company? Whether you're a seasoned professional or new to the sales game, we're looking for driven individuals like you to join our dynamic team.Our story began with just two people in a warehouse in Byron Bay, and over eight years, we've grown to...

  • Sales Consultant

    3 weeks ago


    Gold Coast, Queensland, Australia One Power Full time

    Sales Consultant - Phone Based - Uncapped Earning PotentialAre you ready to be a part of a revolutionary movement towards sustainable energy? Global energy and renewables powerhouse 1Komma5 is on the hunt for energetic and ambitious Sales Consultants to join their Internal Sales Team on the Gold Coast.About Us:At 1Komma5, we're not just selling solar panels...

  • Sales Consultant

    3 weeks ago


    Gold Coast, Queensland, Australia One Power Full time

    Sales Consultant - Phone Based - Uncapped Earning PotentialAre you ready to be a part of a revolutionary movement towards sustainable energy? Global energy and renewables powerhouse 1Komma5 is on the hunt for energetic and ambitious Sales Consultants to join their Internal Sales Team on the Gold Coast.About Us:At 1Komma5, we're not just selling solar panels...

  • Operations Director

    2 days ago


    Gold Coast, Queensland, Australia At Full time

    Operations Director - Renewable Energy & Solar Global renewables powerhouse 1KOMMA5 have entered the Australian market with a bang and are on a mission to accelerate the shift toward sustainable energy by making renewable energy accessible and affordable for everyone.Operating in 10 countries and further expansion plans on the horizon, 1KOMMA5 are pioneering...

  • Operions Director

    13 hours ago


    Gold Coast, Queensland, Australia at Full time

    Operations Director - Renewable Energy & SolarGlobal renewables powerhouse 1KOMMA5 have entered the Australian market with a bang and are on a mission to accelerate the shift toward sustainable energy by making renewable energy accessible and affordable for everyone.Operating in 10 countries and further expansion plans on the horizon, 1KOMMA5 are pioneering...