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Application Specialist
1 month ago
Sandvik Coromant
Application Specialist (Technical & Sales) – Milton, QLD
Our Company and Culture
At Sandvik Coromant we encourage innovation and are always seeking to expand our knowledge within our areas of expertise. We are truly convinced that today's research generates tomorrow's success, and our goal is to develop high quality products and introduce new tools that meet our market demands. We guide and support our customers to the most sustainable solutions, and this is how we strengthen our brand.
Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else, and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.
We recognize that our strength lies in diversity, and we are committed to fostering a workplace that values inclusion, fairness, and respect. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
The role
The Applications Specialist will empower success by leading as a technical expert who drives total customer solutions and ensures flawless delivery for assigned accounts and regions.
This role is designed to elevate Sandvik Coromant's competitive edge with cutting-edge implementation of products and technology that maximize customer impact and protect against competitor conversions.
Areas of responsibility
- Achieve business and financial outcomes according to expectation for assigned customer portfolio
- Maintain and/or develop relationships to secure customer commitment
- Develop strategies in conjunction with the account portfolio manager, determining activities focused on customer needs and pain-points
- Ensure that an appropriate development strategy is defined for the assigned customer portfolio
- Review results and develop corrective actions securing delivery of results according to plan
- Maintain existing market shares and hunt for new opportunities
- Recommend products and service that fit well with the customer's business needs
- Respond to technical questions regarding products, systems and or services
- Troubleshoot, investigate and resolve technical problems that arise during or after implementation
- Coordinate specialist support as required fulfilling the Sandvik Coromant commitment
- Monitor the competitor landscape and alternative solutions that can jeopardize business
- Demonstrate delivered added value through your input into customer value files within the assigned customer portfolio
- Provide accurate and timely market information regarding customers and competitors
Your Profile
You will bring over five years of experience in engineering metal cutting tools, a dynamic blend of expertise, innovation, and collaboration to every challenge. Thriving in global matrix organizations, you turn complex customer needs into seamless solutions by skillfully leveraging cross-functional resources. A background in project management and productivity enhancement reflects your ability to streamline processes and deliver tangible results that make a difference.
A natural communicator, you excel at creating synergy, inspiring commitment, and translating technical complexities into captivating, actionable presentations. Proficient in digital tools like Office 365 and Teams, you ensure smooth collaboration with stakeholders at all levels, transforming ideas into success stories.
Organized, innovative, and passionate, you're not just about solving problems- you're about elevating possibilities and driving meaningful impact.
Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical assessment.
What we offer
Join us for an exciting career with endless opportunities Our company offers a variety of benefits that will make you eager to start your next adventure.
As a part of our team, you'll be eligible for our 20% SIP bonus recognizing your hard work and dedication to the company's success. Plus, our Length of Service Recognition program highlights our commitment to our employees and rewards their loyalty.
We understand the importance of work-life balance and provide paid parental leave to support our employees and their families. Our company also offers training and development opportunities to help you grow your skills and reach your career goals.
Don't miss out on the opportunity to be a part of our dynamic and rewarding team.
Sandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.
Talent Acquisition Specialist
Alex Buckland
For further information - alex.buckland_c@sandvik.com
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