Veterinary Receptionist

2 weeks ago

Alice Springs, Northern Territory, Australia Talkoftheturf Full time

Northern Territory Veterinary Services is seeking a Veterinary Receptionist to join our team at Alice Veterinary Centre in Alice Springs. We offer full-time or part-time roles for passionate customer service and pet healthcare professionals.

The Practice: Our purpose-built, fully air-conditioned clinic features a large reception area, two surgical theatres, a spacious prep/treatment room, and separate dog and cat wards. We primarily focus on Small Animal and Equine care, and collaborate with local wildlife centres to treat native wildlife. Our team includes 7 Vets, 8 nurses, 3 receptionists, and a kennel hand.

The Position: Key responsibilities include:

  1. Managing incoming calls and client interactions
  2. Assisting with patient admissions
  3. Booking appointments and managing practice software
  4. Processing payments and balancing tills
  5. Product sales and client education
  6. Stock management and ordering
  7. Data entry and administrative tasks
  8. Managing reminders and client correspondence
  9. Unpacking and stocking supplies
  10. Maintaining cleanliness of front and consultation areas
  11. Supporting administrative functions
  12. Handling email and phone inquiries
  13. Coordinating courier services
  14. Assisting with account enquiries
  15. Collaborating with veterinary and nursing teams for workflow efficiency

The ideal candidate should have:

  • 2-3 years' reception experience and a passion for pet care
  • Experience in the veterinary industry is preferred but not essential
  • Ability to work well in a team and independently
  • Excellent customer service and communication skills
  • Ability to multitask, stay calm under pressure, and pay attention to detail
  • Willingness to learn about animal health products

About Alice Springs: A vibrant town with excellent amenities, surrounded by renowned national parks like Uluru, Kata Tjuta, and Kings Canyon. It hosts major events such as the Finke Desert Race and Alice Desert Festival, offering an active outdoor lifestyle.

For more information, contact Alex Burleigh at info@ntvet.com.au or call 08 8972 3599. Visit our website at www.ntvet.com.au.

Application questions include:

  • Customer service experience?
  • Right to work in Australia?
  • Years of reception experience?
  • Current Australian driver's license?
  • Experience as a medical receptionist?
  • Proficiency with Microsoft Office?
  • Available hours per week?

Please indicate how you found this job opportunity.

#J-18808-Ljbffr

  • Urgent Veterinary Receptionist

    2 weeks ago

    Alice Springs, Northern Territory, Australia Talkoftheturf Full time

    Northern Territory Veterinary Services is seeking a Veterinary Receptionist to join our team at Alice Veterinary Centre in Alice Springs. We offer full-time or part-time roles for passionate customer service and pet healthcare professionals.The Practice: Our purpose-built, fully air-conditioned clinic features a large reception area, two surgical theatres, a...

  • Pet Care Receptionist Role

    4 days ago

    Alice Springs, Northern Territory, Australia beBeeCustomerService Full time $60,000 - $80,000

    Receptionist for Pet Care ProfessionalsWe are seeking a skilled receptionist to join our veterinary team in Alice Springs.The ideal candidate will manage incoming calls and client interactions, assist with patient admissions, book appointments, and process payments. They will also be responsible for maintaining cleanliness of front and consultation areas,...

  • Veterinary Customer Service Representative

    3 days ago

    Alice Springs, Northern Territory, Australia beBeeReceptionist Full time $45,000 - $60,000

    We are seeking a passionate Veterinary Receptionist to join our team at Talk of the Turf.Key Responsibilities:Manage incoming calls and client interactionsAssist with patient admissions and booking appointmentsProcess payments and balance tillsSell products and educate clientsManage stock and order suppliesPerform data entry and administrative tasksReminders...

  • Veterinary Reception Specialist

    3 days ago

    Alice Springs, Northern Territory, Australia beBeeAdministrative Full time

    Job OpportunityWe are seeking a skilled receptionist to manage the front desk of our veterinary clinic.Key Responsibilities:Receiving and directing phone calls, responding to client inquiries, and managing correspondenceBooking appointments, managing practice software, and processing paymentsCoordinating courier services and handling account...

  • Animal Care Assistant

    3 days ago

    Alice Springs, Northern Territory, Australia beBeeReception Full time $45,000 - $63,000

    Key Role OverviewThe Veterinary Receptionist will play a vital role in our clinic, providing exceptional customer service and supporting the veterinary team.Job Responsibilities:Manage incoming calls and client interactionsAssist with patient admissionsBook appointments and manage practice softwareProcess payments and balance tillsSell products and educate...