Broker Specialist
3 weeks ago
This is a unique role designed to work in partnership with our Broker Relationship Managers, Credit and Funding teams. Managing, Educating and engaging with a Portfolio of Mortgage and Finance Brokers to deliver an exceptional experience for Latitudes Brokers and end customers.
Using your strong relationship building skills you will activate & engage with an individual Broker Portfolio by building awareness of the Latitude products and services & providing support through the entire life cycle from onboarding & training through to quote and loan application process, scenario assistance, and credit policy.
You will also be involved with the Accreditation and training and on-boarding of new brokers to Latitude, compliance checks, and interact with aggregator accreditation.
You will be a key partner with both Internal & External stakeholders, exploring growth opportunities and seeking solutions to deliver great business outcomes and an exceptional service proposition.
Who we need
- We are a small team, so it is "all hands-on deck." You should be flexible, be able to take direction and willing to pitch in to get the job done.
- Finance industry and or Broker Experience is preferred a requirement however experience in the Broker Industry / Relationships would be an advantage, some key attributes we are looking for are:
- Well-organized and disciplined to work autonomously.
- Possess the ability to understand relative laws, regulations and guidelines pertaining to lending.
- Experience managing workflows and tasks that acquire multiple touch points.
- Practice building customer and B2B relationships, negotiation, problem solving and presentation skills.
- Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days
- Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
- Yearly salary reviews.
We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Act Right, Show Care, Be Curious.
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