General Manager

This range is provided by people2people. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$180,000.00/yr - A$200,000.00/yr

Direct message the job poster from people2people

Senior Consultant - Permanent Recruitment at people2people

I'm partnering with a global leader in industrial machinery to appoint a General Manager - Australian and New Zealand to sit in their executive team.

This is a key leadership position, reporting directly into the CEO, and responsible for the end-to-end service experience — including spare parts, repair, warranty support, issue resolution, and customer satisfaction. The role is both strategic and operational, with a mandate to strengthen service delivery, grow revenue, and build long-term customer loyalty across Australia and New Zealand. This Western Sydney based company values culture, innovation, and communication.

Why this role stands out:

You'll lead a well-established team with support to elevate performance and service culture

You'll have a voice at the leadership table and genuine input into regional business strategy

This is a growth-focused business with a stable global footprint and strong local presence

You'll own the service P&L and have visibility across the entire customer lifecycle

We're looking for someone who:

Has 6+ years' experience in service leadership roles within industrial, capital equipment, or manufacturing environments

Understands how to drive commercial outcomes from after-sales services and spare parts

Brings strong planning, customer, and people leadership capability

Has a technical background (mechanical/industrial engineering preferred) and understands field-based service operations

What's in it for you:

A high-impact leadership role in a global business

End-to-end ownership of service strategy across ANZ

Strong salary package: $180k–$200k base + super + car allowance + performance bonus

Stability, autonomy, and a genuine opportunity to shape customer success at scale

If you're a hands-on, strategic service leader ready to take the next step in your career, I'd love to hear from you.

Seniority level

• Seniority levelExecutive

Employment type

• Employment typeFull-time

Job function

• Job functionCustomer Service, Manufacturing, and General Business
• IndustriesIndustrial Machinery Manufacturing, Wholesale Building Materials, and Automation Machinery Manufacturing

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