Support Worker

4 weeks ago

Ballina, Australia Northcott Full time
  • Part-time & casual Support Worker roles available in Ballina.
  • Salary packaging & Employee benefits program available.
  • 90% of Northcott staff agreed they enjoy the kind of work they do.

Empowering independence. Building confidence. Creating possibility.
  • Permanent part-time and casual Support Worker roles available with the flexibility to work across a variety of shifts including morning, afternoon, and weekends, across various sites in the Northern Rivers including Ballina and Alstonville.
  • Staff benefits salary packaging and many other fantastic benefits.
  • Flexible, meaningful work where your presence matters with ongoing support, reflection, and opportunities for career development.

About Northcott

At Northcott, we believe everyone deserves the opportunity to live life their way. As a not-for-profit disability service provider, we support people with disability to explore possibilities, achieve goals, and live the life they choose.

With more than 90 years of experience and a strong presence across NSW, QLD and the ACT, Northcott is one of Australia's largest and most trusted disability service organisations. Every year we provide people with a disability along with their families and carers, personalised and empowering support.

We are a registered NDIS provider employing more than 3,000 dedicated staff across metropolitan and regional locations.

Before applying for a role at Northcott, we encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story

What I Will Be Doing

As a Support Worker at Northcott, I will empower customers to live as independently and confidently as possible — supporting them to build daily living skills, maintain their health and safety, and stay connected to their community.
  • I will support customers with personal care in a way that promotes dignity and independence. This could include showering, toileting, continence support.
  • I will assist with safe manual handling using equipment such as hoists and transfer aids.
  • I will follow individual care plans to support health needs, such as epilepsy and wound care.
  • I will administer medication safely and accurately according to medication management plans.
  • I will prepare and support mealtimes according to mealtime management plans.
  • I will help customers maintain a clean and safe home environment, for example light cleaning, laundry, shopping.
  • I will assist with community access, social inclusion, and everyday outings. I am comfortable behind the wheel and happy to help customers get where they need to go — or open to learning how to drive a wheelchair-accessible van.
  • I will encourage and enable daily living skills to build confidence and independence.

About You

Northcott is seeking friendly, welcoming Support Workers who are passionate about making a difference in the lives of people with a disability. Whether you're just starting out in your career or have years of experience, we want someone who can bring enthusiasm and innovation to their work.
  • I see possibility and potential, not limitations.
  • I am passionate about building confidence and independence in others.
  • I will offer support that uplifts, not just assistance.
  • I will bring a calm, curious, and consistent approach to your work.
  • I recognise that learning looks different for everyone.
  • I will take the time to listen deeply, respond thoughtfully, and adjust as needed.
  • I will create spaces where people feel safe, respected, and genuinely valued.
  • I am dependable, adaptable, and motivated to help others grow.
  • I embrace diversity and understand the value of different perspectives.

As a Support Worker at Northcott, I will support people with disability to reach their goals—no matter the size. Whether it's getting ready for a job, forming new friendships, or having more control over daily choices, I will be there every step of the way.

Position Description

Why I Want This Role at Northcott?

At Northcott, we believe in looking after the people who drive our organisation. That's why we offer a range of fantastic employee benefits designed to support your wellbeing, lifestyle, and career growth.
  • Exclusive Discounts & Benefits - Enjoy discounted health insurance, gym memberships, motor services and more.
  • Salary Packaging - Boost your take-home pay and save on tax with up to $15,900 annually.
  • Perkbox - Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
  • Family-Friendly Workplace - Flexible support to help you balance home and work life.
  • Learning & Career Growth - Ongoing training, development, and opportunities to advance your career, with your contributions always valued.

Help others live their best life. Start your next chapter and apply today

Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email .

Diversity and Inclusion Statement

Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at .
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