Infrastructure Engineer

7 days ago

Sydney, New South Wales, Australia Janus Henderson U.S. Full time

Requisition ID 30380 - Posted - Sydney - Janus Henderson

A career at Janus Henderson is more than a job; it's about investing in a brighter future together.

Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths, and diversifying where we have the right.

Our Values are key to driving our success and are at the heart of everything we do:

Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

If our mission, values, and purpose align with your own, we would love to hear from you

Your Opportunity

Join a team of engineers responsible for designing, implementing, and maintaining the company's network infrastructure. You will work closely with other IT teams, vendors, and business stakeholders to ensure that the network is reliable, secure, and meets the needs of the organization.

Responsibilities
  1. Maintain a large network, server, and cloud environment.
  2. Close audit findings as identified.
  3. Perform disaster recovery testing.
  4. Participate in team on-call rotation.
  5. Enhance communication channels between APAC business units and global IT teams to ensure seamless operations and support.
  6. Monitor ticket queues for network, server, and cloud engineering teams, and address or escalate tickets as appropriate.
  7. Execute changes and updates outside of London and US business hours to support global operations.
  8. Perform quarterly vendor reviews with key vendors serving the APAC region.
  9. Provide assistance to server and network teams in managing and supporting the infrastructure across the APAC region.
  10. Participate in routine maintenance activities and contribute to global business-as-usual (BAU) infrastructure modifications, including the implementation of infrastructure upgrades, application of patches, and adjustments in configurations.
  11. Lead the execution of disaster recovery testing protocols specific to the APAC region, ensuring readiness and resilience.
  12. Offer on-call support for addressing critical infrastructure issues that arise.
  13. Commit to attending global team meetings weekly – where possible, outside of regular business hours, to align with different time zones, facilitating better integration and collaboration with the global server and network teams.
  14. Carry out other duties as assigned.
What to Expect When You Join Our Firm
  1. Hybrid working and reasonable accommodations.
  2. Paid volunteer time to step away from your desk and into the community.
  3. Support to grow through professional development courses, tuition/qualification reimbursement, and more.
  4. All-inclusive approach to Diversity, Equity, and Inclusion.
  5. Maternal/paternal leave benefits.
  6. Complimentary subscription to Headspace – the mindfulness app.
  7. All employee events including networking opportunities and social activities.
Must Have Skills
  1. Proven experience in infrastructure engineering, covering servers, networking, and cloud technologies.
  2. Ability to work independently with a broad skill set across multiple IT disciplines.
  3. Strong problem-solving skills and the ability to identify and address user-specific issues in the APAC region.
  4. Familiarity with managing Cisco UCS servers, VMs in VMware, patching ESXi hosts, extending disk space on servers, performing backups and restores, and ensuring optimal performance of the Citrix environment for APAC users.
  5. Basic understanding and capability to make firewall changes and manage network configurations.
  6. Excellent communication and collaboration skills, essential for working in a global team environment.
  7. Familiarity with reviewing infrastructure-related invoices, ensuring accuracy and cost-effectiveness in the APAC region.
  8. Experience in managing incidents and participating in an on-call rotation, demonstrating the ability to handle critical issues efficiently.
  9. Possess extensive knowledge in various IT domains, including but not limited to servers, networking, VMware technologies, and backup/recovery strategies.
Nice to Have Skills
  1. Experience with Cohesity for data management and backups.
  2. Willingness and ability to travel within the APAC region as needed for the role.
  3. A proactive approach to seeking out service process improvements and contributing to the design and continuous enhancement of our infrastructure.
  4. Skills in creating and maintaining technical documentation and training materials, which help streamline processes and knowledge sharing.
  5. Interest in or current engagement with learning Azure cloud management to broaden cloud infrastructure skills.
  6. Enhanced system monitoring and alerting capabilities, aiding in the proactive management of the infrastructure.
  7. A commitment to continuous learning and improvement, showing a dedication to staying abreast of the latest technologies and methodologies in infrastructure engineering.
Potential for Growth
  1. Regular training.
  2. Continuing education courses.

You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role.

At Janus Henderson Investors, we're committed to an inclusive and supportive environment. We believe diversity improves results, and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box; we still want to hear from you We understand everyone has different commitments, and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.

#LI-GL1, #LI-Hybrid

Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. All applications are subject to background checks.

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