IT School Support Officer

3 weeks ago

Blacktown City Council, Australia St George Christian School Full time

About CEM

Christian Education Ministries (CEM) is a protestant non-denominational, Christian Education organisation, whose mission is to develop each and every student to be equipped spiritually, academically, socially and physically to flourish into their full potential, and be a positive influence on the world around them. CEM is wholeheartedly committed to excellence in education so that students are "well known, well loved, and well taught" by dedicated trained Christian staff. CEM is a growing network, with 16 schools (including the Australian Christian College schools) and 3 early learning centres, in 5 states, and is also the largest non-government Distance Education and home schooling provider in Australia.

About the Role

If you're looking to advance your ICT skills, work across a diversity of technologies and acquire more expertise as you go, then you're invited to consider this exciting opportunity. CEM pioneers many unique and best of breed technologies you will gain exposure and experience with. The ICT School Support Officer Role contributes to the overall mission of CEM by supporting and maintaining the ICT needs of Australian Christian College (ACC) – Marsden Park – a K-12, co-educational, Christian School, located in the thriving North West corridor of Sydney, in a semi-rural setting which is experiencing sustained growth and is targeted for fast-tracked development. ACC Marsden Park currently has over 1300 students learning with us on-campus and over 700 students learning via our Distance Education program. We are actively growing and have a strategic plan in place for our exciting future. The role will be based on-campus at ACC Marsden Park, providing onsite support to the students and staff, reporting directly to the Group ICT Manager. This full-time role will commence as soon as possible.

Responsibilities

  • Providing general support to end-users and solving their computing problems in a timely manner or effectively triaging their issues.
  • Supporting software and applications, telecommunications and data services for the school.
  • Assisting in maintaining CEM's ICT infrastructure, equipment and facilities.
  • Management of user accounts within the various online learning platforms.
  • Providing ICT support to the Group ICT Manager across the CEM Group.

Requirements

You'll be comfortable with our key end-user systems:

  • Google Suite
  • Apple Mac and iOS
  • Microsoft
  • Canvas
  • Jamf

And our key back-end systems:

  • Microsoft Windows Server
  • Linux Server
  • Aruba LAN/WAN/Wireless Networking and Telecommunications

You're solutions-focused and have an ability to complete multiple tasks on tight deadlines. You'll have excellent interpersonal relationship and communication skills. You'll have the ability to work independently and also within a team to produce excellent outcomes. You should have a servant heart, vibrant Christian faith, and be actively involved in your local church. Additionally, you must hold and maintain a valid Working with Children Check.

Benefits

  • Great role for someone looking to advance their IT career in the education sector.
  • EAP program.
  • Employee benefits program.
  • Salary sacrificing options.
  • Grow in your faith, skills and experience.
  • Being part of an authentic faith community that shares regular devotions and prayer.
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