Casual Retail Sales Assistant

3 weeks ago

Melbourne, Victoria, Australia Phoenix Leisure Group Full time
Casual Retail Assistant in Thredbo Resort

We're on the lookout for an enthusiastic and customer-focusedCasual Retail Sales Assistantto join our team across theEscape 2 BoutiqueandRossignol Demo Shopin Thredbo Village. If you're energetic, adaptable, and thrive in a fast-paced retail environment, we'd love to hear from you.

You'll bring a strong operational mindset and a passion for delivering outstanding customer service—ensuring every visitor enjoys a seamless and memorable shopping experience.

  • Job Type: Casual
  • Pay: $33.31 – $46.64 per hour
  • Expected hours: 20 – 30 per week
  • Generous remuneration and staff discounts across all our brands
  • Plenty of time to enjoy skiing in the resort
  • Access to ski the new Rossignol range
  • A highly supportive management team

Responsibilities Include:

  • Deliver a standout customer experience through genuine, engaging, and personalised interactions.
  • Assist customers with product selections, including sizing guidance and suitable options to meet their needs.
  • Drive sales performance by actively working towards and achieving weekly sales targets.
  • Contribute to the smooth day-to-day running of the store, including visual merchandising, stock management, and back-of-house operations.
  • Ensure every customer enjoys a memorable and high-quality shopping experience, reflecting our commitment to exceptional service.

Skills and Experience

  • Previous experience in retail, sales, or customer service
  • A genuine passion for and understanding of our brands and what they represent
  • A collaborative mindset and the ability to work effectively as part of a team
  • Confidence in making independent decisions when needed, using sound judgment
  • Presentable and style-aware, with an eye for fashion trends and awareness of the competitive landscape
  • Adaptable and solutions-focused, able to respond positively and creatively to evolving business needs

Please note: accommodation and resort access is not provided with this role.

About us

Phoenix Leisure Group is a trusted leader in outdoor and adventure travel brands, proudly serving the Australian and New Zealand markets for over 40 years. We are the home of iconic outdoor brandBlackWolf, and the exclusive distributor of world-renowned names such asKEEN,Rossignol,OluKai,Eagle Creek,Velous,Chrome Industries, andSidas.

We operate theEscape 2 Boutiqueand theRossignol Demo Storein Thredbo Resort, bringing our passion for the outdoors directly to the heart of the adventure community.

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