Senior Liability Loss Adjuster

1 week ago

Melbourne, Victoria, Australia Sedgwick Full time

The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.

Senior Liability Loss Adjuster

Location: Melbourne

Employment: Full-Time

Joining Sedgwick's Professional Services Division means you will have the opportunity to develop, grow and progress, learning from the best in the industry. We are currently looking for an experienced Senior Liability Loss Adjuster to join the Liability team based in Melbourne. Reporting to the Head of Liability, this role will see you use your skills and knowledge to resolve insurance claims.

What are my accountabilities?

  • Manage a portfolio of claims from first advice to settlement and deliver a professional and excellent service when completing on-site and desktop assessments, interacting with customers and clients.
  • Determine the nature and extent of loss/damage, clarifying circumstances surrounding loss and causation, and calculate the cost of repair and/or replacement (reserve).
  • Proactively communicate clear and accurate advice, solutions, timeframes and claim progress to all stakeholders.
  • Clearly document all decisions made and reasons, including ownership details, reserve changes and acceptance/rejection of claims.
  • Quantify the work of reinstatement (material damage claims).

About you:

  • Minimum 4 years insurance loss adjusting experience or AQF Certificate IV.
  • Relevant industry qualifications, particularly ANZIIF or AICLA or equivalent.
  • Knowledge and understanding of the principles and procedures for processing insurance claims.
  • Knowledge of claims regulations and legislations.
  • Experience working within the insurance industry on domestic and commercial losses.
  • Proven technical competency and a strong service delivery focus for clients, including insurers, customers and brokers.

Caring Counts

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations, we encourage you to let us know at the time of your application.

Why Sedgwick?

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services across multiple business units, we are sure to have an opportunity available that will align with what you are looking for

Some of the Benefits of working with us are:

  • Hybrid working arrangement. #LI-Hybrid
  • Professional Development through Sedgwick Australia University.
  • +0.5% on top of Superannuation Guarantee.
  • Domestic and International Career Pathways.

Want to know more about Sedgwick and what we do? Please visit our website https://www.sedgwick.com/about-us.

Applications can be made by clicking on the "Apply" button.

Sedgwick is an Equal Opportunity Employer.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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