Sap Basis Administrator

Super Retail Group is the proud owner of four iconic brands: Supercheap Auto, rebel, BCF, and Macpac. It is one of Australia's and New Zealand's largest retailers. The talent of our teams and their passion for providing an experience that inspires and enhances our customers' leisure time drives our culture of innovation and opportunity.

About the Role

We're looking for a skilled SAP BASIS Administrator to join a high-performing Platform Support team. You will play a critical role in ensuring system stability, security, and performance of the SAP landscape through expert administration, proactive monitoring, and collaboration with internal and external stakeholders.

Reporting to the Senior ERP Manager, you will manage and support a complex SAP landscape across ECC, NetWeaver Portal, ABAP / Java dual-stack systems, Fiori, SAP CRM, and SAP BW.

Your responsibilities will include but not be limited to :

1. SAP Landscape Support
2. Provide end-to-end support for SAP ECC, NetWeaver Portal, ABAP / Java stacks, Fiori, SAP CRM, and SAP BW.
3. Act as the technical liaison regarding platform issues and user support.
4. Manage Transport Management System across Dev, QA, and Prod environments.
5. Manage Data and Document Archiving in SAP systems.
6. Resolve issues including job failures, system dumps, login errors, and performance bottlenecks.
7. Maintain RFC destinations, web services, SSL / SAML / SSO setups, and SAP certificate renewals.
8. Manage incidents and service requests, ensuring SLA adherence.
9. Apply OSS Notes, coordinate with SAP support for escalations and patch deployments.
10. Document system configurations, procedures, and support audit compliance.
11. Collaborate with infrastructure, network, security, and application teams.

Please note that this role requires some on-call availability. The successful candidate must be willing to respond to urgent issues outside of regular working hours during scheduled on-call periods.

This role offers flexibility to be based in Brisbane (Strathpine) or Sydney (Rhodes), with a hybrid work model.

About you

We're seeking someone with an analytical mindset, attention to detail, and a proactive approach to problem-solving. To succeed, you will have highly developed interpersonal and communication skills, with a strong customer focus and the ability to understand issues, manage expectations, gain agreement, and resolve conflicts.

In addition, you will bring :

• Extensive SAP BASIS experience with a proven track record in managing SAP ECC, NetWeaver Portal, SAP BW, Fiori, and SAP CRM landscapes.
• Expertise in Transport Management System, system upgrades, kernel upgrades, and patching.
• Proactive system monitoring and troubleshooting skills.
• Experience with incident and change management using ITSM tools.
• Desirable: SAP BASIS certification(s) and familiarity with the retail IT environment and related business-technology issues, ideally in a large corporate setting.

Why Join Us?

• Be a key player in ensuring stability across critical SAP environments.
• Work with a skilled, collaborative team in a fast-paced retail setting.
• Enjoy a competitive salary with significant responsibility and impact.
• Advance your SAP BASIS career in a dynamic, high-performing enterprise.

Additional Benefits

• Join an organization committed to innovation and creating excellent experiences for customers and teams.
• Work with a diverse team representative of our communities.
• Super Retail Group is a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality.
• We support your professional development with ongoing learning and progression opportunities.
• Access generous discounts across our brands and perks on health, entertainment, travel, and more.

Our Culture of Inclusion

Super Retail Group is proud to be an equal opportunity employer. We celebrate diversity and recognize the benefits of an inclusive workplace and customer experience.

How to apply

If interested, please apply via the provided links and submit your resume.