Retail Consultant

Join to apply for the Retail Consultant | Sales and service role at RACV

2 days ago Be among the first 25 applicants

Join to apply for the Retail Consultant | Sales and service role at RACV

Get AI-powered advice on this job and more exclusive features.

This range is provided by RACV. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$74,412.53/yr - A$74,412.53/yr

• RACV Fountain Gate | Discover the world of a Retail Corporate Environment
• Competitive Salary, Extraordinary Benefits and Incentive opportunities
• Permanent Full Time | Unleash your potential

At RACV we are people who care, we're part of people's every day – making a positive impact in their homes, on the road and on holidays. We've built on our roadside history and been there for our customers and members for more than 115 years. We provide opportunities that only a diverse business can offer. And the best is yet to come.

Join our Member Engagement team as an enthusiastic Retail Consultant who has the desire to exceed customer expectations. With strong interpersonal skills you will be proactive in establishing and maintaining relationships with our members.

What you will be doing:

Hit the ground running with this customer service position. With our fully paid and structured training program you will be upskilled in systems, customer service and sales, and product knowledge. Then join a team who backs each other, in the kind of workplace people enjoy coming to.

You will play a critical role helping people who value and appreciate your care, and our products and services. With lots of variety, every day this role will bring new experiences.

• Permanent full-time role - commencing Monday, the 15th of September
• 6-week fixed shift roster - Monday to Friday including a balanced rotation of Saturday shifts. No Public Holiday work
• Fully paid & supported training program - 7 weeks, Monday to Friday with an opportunity to spend 2-3 days at our Noble Park HQ.
• Drive sales - by focusing on members' needs and providing immediate and effective solutions with our range of products and services.
• Champion personalised conversations – by providing exceptional service experiences that deliver on our brand promise.

What we're looking for:

Our values are designed to shape and reinforce our desired ways of working. Therefore, we are looking for talented individuals who want to shine in a role where their personality is welcomed and who are driven to shape their career with us. We will provide career growth opportunities, and regular learning and development to broaden your knowledge and keep every day interesting.

The successful applicant will demonstrate:

• Face to face customer service experience
• Over the phone customer service experience
• Prior experience achieving sales targets & KPI's (highly regarded but not essential)
• Self-driven and motivated to succeed
• Proficient in navigating through multiple systems
• Enthusiastic, resilient, and committed to providing a positive member experience
• Individuals that work well in a team environment

What we provide:

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business.

A tight knit team, with a supportive and collaborative culture and exclusive employee benefits you'll actually want to use such as:

• Great discounts on insurance and accommodation at all RACV resorts,
• Free Basic Emergency Roadside Assistance, and the
• Ability to support your community with matched giving programs, volunteer days and team fundraising that allows you to do more for the causes that matter to you.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Seniority level

• Seniority levelAssociate

Employment type

• Employment typeFull-time

Job function

• Job functionAdministrative, Sales, and Quality Assurance
• IndustriesCivic and Social Organizations

Referrals increase your chances of interviewing at RACV by 2x

Get notified about new Retail Consultant jobs in Narre Warren, Victoria, Australia.

Cranbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 2 weeks ago

Cranbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 1 month ago

South Melbourne, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Docklands, Victoria, Australia 1 month ago

Melbourne, Victoria, Australia 2 weeks ago

Glen Iris, Victoria, Australia 3 days ago

Seasonal Retail Consultant | Aesop Melbourne CBD & Inner Suburbs | Casual

Melbourne, Victoria, Australia 2 days ago

Seasonal Retail Consultant | Aesop Myer Melbourne | Casual

Melbourne, Victoria, Australia 2 days ago

Seasonal Retail Consultant | Aesop Emporium | Casual

Melbourne, Victoria, Australia 2 days ago

Pakenham, Victoria, Australia 3 weeks ago

Retail Consultant | Aesop Myer Doncaster | Part Time

Melbourne, Victoria, Australia 3 weeks ago

Retail Consultant | Aesop Flinders Lane | Part Time

Melbourne, Victoria, Australia 7 hours ago

Knoxfield, Victoria, Australia 2 days ago

Customer Experience Manager - Retail ANZ

Melbourne, Victoria, Australia A$110,000.00-A$120,000.00 2 days ago

Wantirna South, Victoria, Australia 21 hours ago

Bobbi Brown - Retail Manager - Melbourne

Melbourne, Victoria, Australia 1 week ago

Seasonal Retail Consultant | Aesop Chadstone, Myer & David Jones | Casual

Melbourne, Victoria, Australia 2 days ago

Abbotsford, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 1 week ago

Melbourne, Victoria, Australia 2 weeks ago

Chirnside Park, Victoria, Australia 1 month ago

Retail Consultant | Aesop David Jones Bourke Street | Part Time

Melbourne, Victoria, Australia 7 hours ago

Richmond, Victoria, Australia 1 month ago

Chadstone, Victoria, Australia 2 weeks ago

Melbourne, Victoria, Australia 4 days ago

Chadstone, Victoria, Australia 20 hours ago

Chadstone, Victoria, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

---