Operations Manager

3 weeks ago


Northern Beaches, Australia Sunnyfield Disability Services Full time
Operations Manager – Disability Accommodation

Northern Beaches
Aged and Disability
Full-time

Are you a people leader driven by the mission to enrich the lives of people with disability? Do you excel in operational leadership, service delivery and have a passion for developing staff to achieve their best? If so, we have an exciting opportunity for you

About The Role

We are seeking a passionate, client-focused innovator to lead a portfolio of shared living homes across the Northern Beaches. Reporting to the Regional Business Manager, you will drive impactful change through inspiring and innovative leadership, ensuring client choice, empowerment, and goal achievement.

Key Responsibilities

As an Operations Manager, you will focus on operational leadership across a cluster of Shared Living services. Key focus areas include:

  1. Leadership: Lead a team to deliver high-quality, person-centred supports and services that promote client and staff safety and wellbeing, enriching the lives of people with disabilities.
  2. Continuous Improvement: Foster a culture of continuous improvement by partnering with clients, their Circle of Supports, and the team to enhance service planning, quality, and outcomes, while effectively managing risk and compliance.
  3. Strategic Support: Assist the Regional Business Manager in developing and delivering the Regional Plan, achieving performance objectives across client experience, employee experience, service viability, quality and risk, financial sustainability, and stakeholder relationships.
About Sunnyfield

Sunnyfield is dedicated to supporting a brighter future for people with disability. Our values of respect, trust, honesty, and innovation guide us in providing person-centred active support. Our programs empower clients with new experiences, opportunities, and skills for life and work.

About You
  • Purpose-Driven: Motivated by enriching the lives of people with disabilities, your team, and your community. You advocate for client and customer rights, ensuring their voices are heard.
  • Inspiring Leader: Known for being engaging and open-hearted, you nurture an empowered, safe, innovative, and high-performing culture.
  • People Developer: Skilled in developing high-performing teams through leadership, coaching, and mentoring.
  • Strategic Thinker: Capable of bringing visions and strategies to life while achieving operational performance.
  • Innovative: You lead and inspire innovative ideas to support clients, staff, and the community.
  • Change Leader: You challenge the status quo and drive impactful change.
  • Experienced: Proven track record in operating within a regulated community services environment.
Why Sunnyfield?

A career at Sunnyfield means living and working with purpose, focusing on empowering people with disability. You will be part of an organisation built on community spirit, trust, inclusion, and heart. Enjoy salary packaging benefits, access to Fitness Passport and discounted healthcare through our corporate partnerships, all within a fun, flexible, and dynamic environment.

What's Next?

To join our team, apply now with a cover letter demonstrating your background and skills for this role and your resume.

Successful candidates must be vaccinated against COVID and clear all state-based probity checks, including but not limited to a National Criminal History Record Check and NDIS Worker Screening Check.

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