Client Director

Well-supported team, experienced leadership and an exciting client to work on - checking your boxes? Hear what our people have to say about us

Not to brag, but check out some of our other benefits:

• Come join a global media powerhouse
• Progressive and ambitious clients who want industry-leading work.
• Experienced and capable teams to accelerate your career.
• Industry leading leave entitlements including; Birthday Leave, Extra annual leave days and up to 16 weeks Paid Parental leave.
• Use of automation and robots to free up staff from repetitive manual tasks
• Family Inclusive Workplace
• Hybrid working policy including remote international opportunities.
• Agency perks including; early finish Fridays, culture club, breakfast, health and wellbeing initiatives, onsite gym, daily meditations, employee assistance programs.
• Ongoing L&D opportunities

The Role

As a Client Director, take on the role of inspiring your client team, being a trusted adviser to our clients and being the main point of contact for internal and external stakeholders.

The Client Director will lead a portfolio of brands working in close collaboration with the Group Director.

Leading the UM planning process on all key briefs, you will ensure campaigns are executed seamlessly and innovatively, along with client KPIs being met. Equally you will be charged with team functionality and management, leading best practice in more effective and efficient ways of working.

You are the day-to-day client lead, and you keep your Group Director ahead of the game with your leadership, category expertise, status updates and proactive guidance. You are an authority on the client business to UM. You are an authority on UM and Mediabrands business to the client. You are providing advice continually and being seen as a trusted advisor to them and their goals.

What will you be doing?

• Taking ownership over client relationships and delivering positive client satisfaction scores
• Leading client management plans, working with briefs and represent Identity during the planning and internal review processes
• Bringing UM and other internal business units together to manage timelines
• Establish and lead campaign analysis and optimisation framework
• Conduct quality control of the planning process - tracking campaign results
• Expertise in the client contract inclusions, driving innovation and service development based on market insights
• Involvement in budget and business drivers to contribute to achieving budget goals.

What do you bring?

• Ability to bring the team together to plan, develop and organise client campaigns
• Comfortable taking on an advisory role for your clients - building diverse marketing strategies to target a wide range of markets
• Confident using data to inform strategies on consumer patterns and preferences
• Keen interest in interpreting and predicting current and future consumer trends for your client's audience groups
• Ability to support business growth and development by meeting clients marketing objectives
• A genuine interest in building a solid understanding of potential demand and the market for new goods and services.

Sounds like your next step? Apply to join the UM Australia team today.

Haven't heard of us? Check out our work here

We value unique backgrounds and experiences to encourage and celebrate diversity. First Nations people, those identifying as LGBTQ+, people of all ages, people with disabilities, and people who are culturally and linguistically diverse are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live. We further acknowledge there are unique barriers for trans & gender-diverse applicants. Please reach out to talentpipeline.sm@mbww.com to discuss any concerns in the recruitment process you may have.

Please apply through the "apply" button - any applications sent to the above email address will not be considered.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionAdvertising, Business Development, and Strategy/Planning
• IndustriesBroadcast Media Production and Distribution

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