Assistant Store Manager

Join to apply for the Assistant Store Manager role at Norco Co-operative Limited.

Norco is Australia's oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we're built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we are here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

Norco AgriSolutions have been serving customers since 1948 with 26 stores across NSW and QLD, stockfeed mills and an in-house commodity trading team. We are proud to provide our customers with competitive, convenient, and trusted business solutions, which help add value to their businesses. No matter whether our customers are growing, breeding, or after general or more specific technical advice, our in-store and field services teams are there to help with their subject matter knowledge and expertise.

We are seeking a dynamic and motivated retail sales Assistant Store Manager to support our Beaudesert, QLD team and help drive sales in our AgriSolutions retail store. As a vital member of our team, you'll have the chance to make a real impact, inspire your colleagues, and create memorable shopping experiences for our valued customers.

• Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
• Assist the team to achieve and exceed sales targets and KPIs.
• Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store.
• With the Store Manager, develop and implement sales strategies to drive business growth and increase profitability.
• Foster a positive and collaborative work environment where teamwork and excellence thrive, supported by the Store Manager.
• Handle customer enquiries, resolve complaints, and ensure customer satisfaction at all times.
• Be innovative, creative, and passionate about supporting the local and wider community through the provision of solution-focused advice and service.

• Previous experience in retail sales or customer service is essential, with at least 1 year in a leadership role is beneficial though not essential.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• A results-driven mindset with a passion for exceeding targets.
• Flexibility to work rostered weekends, attend training, and promotional events when required (shows, etc).
• Knowledge of retail operations and familiarity with inventory management systems is a plus.

• A diverse and community-facing role.
• You will have a real opportunity to make a difference through community connection and impact as a member of the proudly Australian farmer owned Norco Co-operative family.
• Celebrate a legacy: Be part of a co-op with 130 years of proudly supporting Australian farmers and communities.
• Grow with us: We invest in our people with ongoing learning, career progression, and supportive teams.
• Enjoy a competitive salary + real benefits: Staff discounts, EAP support, our own paid parental leave scheme, in-house leadership training opportunities, novated leasing, purchased leave and being part of a business that values wellbeing, safety, and people-first values.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Dairy Product Manufacturing

Please submit your resume and a cover letter addressing each of the selection criteria stated in the advertisement.

Applications will close on Monday 22nd September 2025 at 8:00am. Get your applications in quick, as we reserve the right to connect with and appoint our amazing new Assistant Store Manager as soon as we meet you