Enterprise Risk Manager

Write your story with Zip

We have an exciting opportunity for the Enterprise Risk Manager to play a role in shaping Zip's risk strategy across ANZ. Reporting to the Associate Director, Risk you will be a trusted risk advisor, responsible for driving the evolution and governance of Zip's enterprise risk and control management frameworks. This role requires a deep understanding of complex risk landscapes, regulatory expectations, and strategic business objectives. You will work closely with senior leaders, governance committees, and external regulators to embed a proactive and risk-aware culture at Zip.

Interesting problems you'll get to solve

• Develop, implement, and maintain robust enterprise risk management frameworks, policies, and methodologies.
• Collaborate with senior leadership to refine risk appetite statements and tolerance levels, ensuring alignment with strategic objectives.
• Lead the design and implementation of key risk indicators, dashboards, and reporting mechanisms to provide actionable insights for decision-making.
• Lead in-depth risk assessments, monitor risk profiles, and recommend mitigation strategies to address identified gaps.
• Drive the preparation, coordination, and execution of Risk Committee meetings, shaping the agenda, and providing strategic recommendations for action plans.
• Provide expert guidance on risk controls, incident management, and remediation plans for addressing deficiencies across Zip.
• Conduct monitoring & testing activities over key processes & controls within the business.
• Review, update, and enhance risk frameworks, policies, and supporting documents.
• Lead the identification and analysis of risk data to form risk insights, including key risk indicators, key control indicators, and risk appetite metrics.
• Champion the development of a proactive risk-aware culture across the enterprise, leading senior stakeholders to embed risk thinking into business decisions and operations.
• Lead the strategic design and delivery of tailored risk training and awareness programs that empower leaders and employees to proactively manage risk.
• Preparation and delivery of high-quality reports and presentations for management, Risk Committees, and Boards.

This role is perfect for a seasoned risk manager, with deep expertise in enterprise-wide risk management, and the ability to influence executive decision-making. You thrive in complex environments, balancing regulatory expectations, risk appetite, and business growth objectives to drive meaningful impact.

What you'll bring to the team

• 12+ years' experience in enterprise risk, operational risk, or compliance, with exposure to financial services, fintech, or BNPL.
• Expertise in developing and embedding risk frameworks, policies, and controls.
• Strong knowledge of regulatory requirements and industry best practices.
• Advanced problem-solving and critical thinking skills, with the ability to assess complex, high-impact risk scenarios and drive strategic solutions.
• Demonstrated ability to effectively influence senior stakeholders.
• Exceptional communication skills with experience in delivering professional reports, training materials, and presentations.
• Experience leading governance processes, including risk committee oversight, board engagement, and regulatory interactions.
• A leadership mindset, with the ability to mentor, develop, and elevate risk capabilities across the business.
• A proactive, strategic approach to risk, thriving in a fast-paced, high-growth environment.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game.

What you'll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you'll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You'll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass.
• 2 days paid volunteering leave per year.
• Fee-free Zip products, and discounts with Zip merchant partners (AU).
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne).

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We're proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

We are a proud 2025 Circle Back initiative employer and will respond to every applicant.