Fragrance & Beauty Boutique Manager
4 weeks ago
Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
At present, Chanel employs more than 32,000 people worldwide.
Chanel is now recruiting a Boutique Manager to lead and operate our Fragrance and Beauty Boutique in Canberra.
ABOUT THE JOB The Fragrance & Beauty Boutique Manager leads an energetic and passionate team dedicated to create exceptional experiences for our clients.
Through a keen sense of business acumen, the Boutique Manager is responsible for all retail activities that contribute to the brand's image and leadership in the market.
They think 'outside the four walls' of the Boutique and consider the entire client experience across all touch points of Makeup, Fragrance and Skincare.
WHAT YOU NEED TO KNOW As a Boutique Manager, you will drive sales, growth, and an unforgettable client experience.
You will ensure the boutique meets Chanel standards in every aspect, from client service to operations.
Key responsibilities: Empower the team, provide feedback and show commitment to the growth and development of the team by creating a culture of learning.
Partner with our learning team, provide coaching and mentoring in client experience, sales techniques, service flows, product knowledge & expertise.
Role model the Chanel service standards for client experience and lead by example on the selling floor.
Create and maintain a client base for the boutique by pro-actively recruiting and growing client loyalty.
WHAT YOU WILL BRING Demonstrated management experience preferably within a luxury or fast-moving environment.
Strong leadership and people management capabilities.
Excellent planning, organizational, and problem-solving skills.
Enthusiasm, energy, and motivation to lead a team to success.
Open-mindedness to diversity and cultural differences along with the ability to work with team members and clients of diverse backgrounds.
The ability to work across a roster that covers the trading hours of the airport location.
WHAT CHANEL CAN OFFER YOU In this position, you will have the opportunity to further develop your skills in luxury retail management and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.
Chanel is committed to rewarding people competitively and offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.
We strongly encourage your application as we value the perspective, experience, and potential you could bring to CHANEL.
We are an Equal Employment Opportunity Employer, and personal attributes do not form part of the selection process.
Our team is selected solely for their talents and capabilities.
About Us Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches.
Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
At present, Chanel employs more than 32,000 people worldwide.
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