General Manager

2 weeks ago


Melbourne, Victoria, Australia Thirst Creative Full time
At Thirst Creative, we don't just create marketing, branding, and digital solutions — we build connections.
We think deeper, aim higher, and dig until we uncover that core idea that makes everything tick.
We're a creative agency that thrives on collaboration, innovation, and having a bit of fun while we're at it.
Our process? It's all about partnership — with our clients and within our team.
We're looking for a General Manager who can lead with insight, inspire with energy, and help drive us to new heights.
If you're a strategic thinker with a passion for creative excellence and a knack for nurturing teams and building relationships, we want to hear from you.
Our Values: At Thirst Creative , we believe in more than just delivering great work — we live by our values, which guide how we operate, how we work with clients, and how we grow as a team.
These values are deeply embedded in everything we do: Critical Thinker : We seek understanding through active listening and thoughtful questioning.
We challenge conventions with courage and originality.
Can-do Attitude : We take charge, find solutions, and deliver on time, every time, with quality you can trust.
No Ego : We create a welcoming space for ideas, trust each other's instincts, and support everyone to excel.
Cultural Champ : We connect, inspire, and celebrate achievements together — because work should be rewarding and fun.
What You'll Do: Agency Performance: Lead quarterly strategic planning and annual forecasting to ensure we're always aiming higher.
Oversee financials — budgeting, cash flow, and profitability — making sure we stay on track, but never complacent.
Operations and People: Be involved in recruitment and onboarding, making sure we bring in the best talent that fits our culture.
Foster a positive, inclusive company culture where every voice matters, and every team member thrives.
New Business Development: Represent Thirst Creative as the face of the agency — networking, building relationships, and staying visible in the industry.
Lead proposals and pricing processes, using your expertise to ensure we win the right business at the right price.
Keep a close eye on the sales pipeline, ensuring we're moving with purpose and seeing results.
Marketing: Own the agency's annual marketing strategy and budget, ensuring it aligns with our big picture goals.
Get involved in thought leadership, networking, and events to enhance Thirst Creative's visibility and reputation.
Client Services: Manage key client relationships with confidence, ensuring the highest level of satisfaction and service.
Lead and mentor the Client Service Team, creating an environment where exceptional results are the norm.
What We're Looking For: Proven experience in a senior leadership role at a creative agency or similar business.
Strong strategic and financial acumen with a solid understanding of forecasting, data analysis, budgeting, and cash flow.
A natural leader with the ability to motivate and inspire teams to perform at their best.
A track record of successful new business development and client relationship management.
A passion for innovation and keeping up with industry trends, especially in marketing, branding, and digital.
Experience in managing systems and software to increase operational efficiency.
Excellent communication skills and a positive, collaborative attitude.
Why Thirst Creative? A Team That Cares: At Thirst Creative, every voice is valued, from the intern to the director.
We collaborate closely to create work that's bigger than the sum of its parts.
Innovation at Its Core: We never stop learning, exploring, or pushing boundaries.
You'll be at the forefront of our growth, championing new ideas and cutting-edge solutions.
Work-Life Balance: We offer a hybrid work environment and believe that finishing time really means it's time to clock off and spend with family and friends.
A Culture of Growth: We believe in continuous learning and development, both for our clients and our team.
You'll be empowered to reach your full potential.
If you're ready to lead, grow, and create lasting connections — for our clients, our team, and our agency — we'd love to hear from you.
Apply today by sending your CV and cover letter addressed to Michelle Jones.
Only successful candidates will be contacted.
Thirst Creative is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries Advertising Services #J-18808-Ljbffr

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