Sneakers Maker, Melbourne

2 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time
Store Location : Melbourne Collins We are looking for a passionate talent to build our customer experience.
Mission: The In Store Artisan will provide an exceptional in-store experience by inspiring our customers through artistic customization While working in-store and on the 'Sneaker Maker Tour' you will act as a Golden Goose ambassador, engaging with customers, promoting products, and storytelling.
Responsibilities : Utilize artistic abilities to deliver an in-store experience focused on customer satisfaction, ensuring an excellent and exciting shopping experience.
Guarantee proper brand storytelling with customers by understanding the Golden Goose brand and values.
Communicate product knowledge and accurately describe items and customization options.
Anticipate and cater to customer needs with empathy and high-level customized customer service.
Co-create special and unique items through the 'LAB Experience'.
Proactively stay informed and up-to-date on product information.
Participate as "one team", supporting to accomplish team goals and maximize sales.
Follow Golden Goose procedures, policies, and guidance for all activities, including co-creation.
Travel to Sneaker Maker Tour events as needed.
Act as a Sales Associate when not on tour or co-creating (e.g., selling on the floor, pre- and post-sales activities, stockroom, client outreach).
Key requirements: An artistic skillset (painting, drawing, sketching, doodling).
Self-motivated with a positive attitude and professional selling technique.
Good customer focus with strong presentation, interpersonal, and communication skills.
Good knowledge of English.
Empathy, solid communication, and interpersonal skills.
Flexibility and adaptability.
Ability and willingness to travel to GG stores throughout the APEC region.
At Golden Goose, we foster uniqueness.
Human capital is an extraordinary asset for our business, and Diversity, Equity & Belonging are essential to our culture.
We are an inclusive employer, enabling each person to better express their authentic self, regardless of gender identity, sexual and affectional orientation, ethnicity, race, disability, or age.
#J-18808-Ljbffr

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