Client Support Coordinator

3 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time
Flexible hours + hybrid working on offer Competitive salary + super + salary packaging Purpose-led organisation focused on patient impact Broad, varied role in a small collaborative team About the Opportunity : Work for a respected national health organisation that provides education, support and advocacy to patients and families affected by serious illness.
As Care Coordinator, you'll be the first point of contact for individuals seeking support – assessing needs, providing tailored information, and linking people with internal and external services.
You'll also contribute to outreach, reporting and relationship-building across the healthcare sector.
What You'll Do : Manage inbound calls, emails, and web enquiries from patients, carers and clinicians Triage enquiries and guide individuals to appropriate programs, resources or services Maintain accurate records, support reporting and manage patient support materials Collaborate with health professionals, service providers and internal teams Support process improvements and outreach initiatives What You'll Bring : Tertiary qualification in Allied Health, Social Work, Nursing, Psychology or similar Experience in a client or patient-facing rolewithin healthcare or research; oncology or clinical trial coordination highly regarded Strong communication skills, empathy and emotional intelligence Ability to manage multiple priorities and work autonomously Understanding of the Australian healthcare system and referral pathways Apply Now Hit "APPLY" above and attach your resume or contact Jenn Bowder, Allied Health & Medical Recruitment Specialist at jbowder@hpgconnect.comto organise a confidential discussion.
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