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Customer Service

4 weeks ago

Oakleigh East, Victoria, Australia Randstad Full time
Tasks and Duties involve:Deal directly with customers either by telephone, or electronically (Talkdesk, email or Live Chat)Provide pricing, ETA's, delivery information and tracking of orders to customers.Set up new customer accounts and maintain customer database.Process orders, returns, quotes and other requests.Communicate and coordinate with internal departments (warehouse, finance, sales, marketing and service)Provide feedback on the efficiency of the customer service processes.Contribute to the ongoing learning and success of the team, and the company, by sharing knowledge through collaboration.Undertaking any other tasks that may be required.Handle and resolve customer complaints.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.