Delivery Driver Training Manager

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Our client are a revered Australian brand with a decades-long legacy of design excellence, and a commitment to innovation, and award winning customer experience.
They have established a strong retail footprint in ANZ and recently started their expansion internationally which is supporting their ambitious growth strategy.
As part of their relentless drive to have a best in class customer experience they have created a new role of Delivery Driver Training Managerto join their team in Sydney.
The role is a newly created position that's designed to professionalise and elevate the capability of the last mile delivery team.
The Delivery Driver Training Manager willbe responsible for designing, implementing, and managing structured training programs focused on safety, product knowledge, and customer service excellence.
With a mix of own-fleet and third-party delivery drivers across multiple regions, the role plays a critical part in shaping consistency, reducing incidents, and delivering a world-class customer experience at the final mile.
Key responsibilities include: Designing and delivering structured training programs for drivers across on-boarding, safety, assembly and customer interaction Developing training materials (manuals, videos, on-road assessments, digital modules) to support learning and capability uplift Monitoring performance data to identify gaps and implement ongoing training programs Leading driver induction, assessment and post-training evaluationare looking foran experienced Logistics specialist, with prior experience developing and delivering training programs within transport, logistics or service delivery environments.
The ideal candidate will have a strong understanding of last-mile operations, safety protocols and customer excellence across internal and 3 PL partners.
An exceptional communicator who can engage diverse learning groups, whilstusing data to drive performance metricsto shapefutureoutcomes.
What's on offer Drive change in an exciting new role Join an Australian leading retailbusiness$130k-$150k + super + bonus If you are interested, please click APPLY NOW or reach out to Conor directly at Conor H@sde.com.au Six Degrees Executive acknowledges the Traditional Custodians of the lands on which we work and live.
We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do.
Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Distribution Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Six Degrees Executive by 2x Get notified about new Delivery Driver jobs in Sydney, New South Wales, Australia.
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