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Senior Product Manager
4 weeks ago
This is a unique opportunity to create and grow a new product line and shape the long-term electrification of Gas customers, supporting Flo Energy's vision of widespread transition to renewables, which includes future possibilities like Solar, BESS, and EVs.About FloHi, we're Flo, and we are on a mission to switch as many people and businesses as possible to renewable energy.We invest in smart technology to reduce our operating costs and pass the savings to our members.
We are pushing boundaries and breaking conventions of the traditional electricity retailer.
To do so, we are looking for like-minded people who share our passion for technology and sustainability.
You might be the one we are looking forFind out more about us on What you will be doing:Your role will evolve as you and the business grow.
Initially, your focus will be on:Defining the Product Strategy & RoadmapConduct market discovery to understand Gas Retail requirements, regulatory constraints, and customer needs.Define a clear product vision that balances short-term operational success with long-term electrification goals.Develop a phased roadmap, prioritising key initiatives to onboard early customers and scale efficiently.Establishing Partnerships & External AlignmentCollaborate early with gas suppliers, regulators, and industry bodies to ensure smooth data integration and compliance for initial onboarding.Leading Execution & Customer OnboardingDesign and implement the Gas customer onboarding process, ensuring a smooth transition from sign-up to active billing.Work cross-functionally with Engineering, Sales, and Operations teams to integrate Gas data into billing and dashboard systems.Scaling Growth & Driving ElectrificationScale the Gas customer base significantly, ensuring operational efficiency and strong customer retention.Design strategies with Sales & Marketing to optimise acquisition and engagement.Use customer insights and market data to refine and expand the Gas Retail offering.Advocate for policy alignment with stakeholders to transition Gas customers to electrification.Representing the Product & Driving ChangeAct as the voice of Gas Retail in leadership discussions, influencing company strategy.Champion the electrification transition, aligning internally and externally with Flo's mission.Note: Time management is crucial for aligning teams across Australia, Singapore and Europe.A good candidate will have:Expertise in the Gas Retail or Electricity Retail market in Australia (Gas preferred).Proven success in launching and scaling new product lines in regulated industries.Ability to drive team collaboration to support customer onboarding, and managing external partnerships.Analytical and problem-solving skills with the ability to break down complex challenges and make data-informed decisions.Strong communication to articulate strategy, roadmap, and execution plans to both technical and non-technical stakeholders.Initiative to navigate ambiguity, prioritise effectively, and work in a dynamic environment.Strong alignment with Flo Energy's mission, ready to engage stakeholders in the electrification transition.Any of these will help you get up and running faster:Proven record of scaling operations to hundreds of B2 B customers.Skills in documentation and product thinking to structure ambiguity.Expertise with electrification projects.Familiarity with UX principles and experience collaborating with designers.Proficiency with tools like JIRA, Confluence, Figma.Culture and benefits:An exciting scale-up position where you can make a positive impact on the business, the energy sector and the planet.Work in an open-minded and dynamic environment.Get involved in product development and regional expansion to help chart the future of Flo.Chart your own course on how and where you want to develop your product skills as we continue to expand the business.We'll support your professional development with an annual training budget, access to additional perks like novated leasing, and you'll get the downtime you need to recharge with up to 5 weeks paid leave each year.Join a fast-growing electricity retailer that's making renewable energy accessible for all.
We are hiring people with different levels of experience, we would love to hear from you, even if you feel unsure about meeting every requirement listed.Join us as our new Senior Product Manager.
