Assistant Store Manager

4 weeks ago

Newcastle, New South Wales, Australia Mazzucchelli's Full time

Mazzucchelli's Jewellery is a prestigious national brand, celebrated for its luxurious and bespoke creations. Our commitment to exceptional quality and innovative design makes Mazzucchelli's Jewellery the perfect choice for those seeking elegance and individuality in their adornments.

About the Role:

As an Assistant Manager, you will play a pivotal role in ensuring the smooth operation of the store. You will be responsible for supporting the Store Manager in driving sales, managing day-to-day operations, and leading a team to deliver exceptional customer service.

Key Responsibilities:

  • Team Leadership: Lead and motivate your team to achieve sales targets and company goals. Provide ongoing training and development to staff, fostering a positive team culture.

  • Customer Service: Deliver exceptional customer service by building genuine connections and creating bespoke experiences.

  • Brand Ambassador: Live and breathe our values and ethos during every shift.

  • Visual Merchandising: Maintain visual merchandising standards to create an inviting store layout that reflects our brand's image.

  • Operational Excellence: Assist the Store Manager in daily operations, including stock management and ensuring compliance with our policies and procedures.

  • Sales Motivation: Drive the team to achieve and surpass sales targets by monitoring performance data, motivating staff, and developing effective sales strategies.

About You:

  • Strong Leadership Abilities: Ability to guide, motivate, and support a team, fostering a positive work environment.

  • Excellent Communication Skills: Clear and effective communication with customers and team members, ensuring everyone is aligned and informed.

  • Customer-Centric Attitude: Passion for providing exceptional customer service and creating a memorable experience for every client.

  • Organizational Skills: Strong ability to manage multiple tasks, prioritize effectively, and keep the store running smoothly.

  • Time Management: Ability to efficiently manage time and resources, ensuring tasks are completed on schedule.

  • Drive for Excellence: High standard of personal and professional performance, with a focus on improving store operations and the customer experience.

In Return:

  • Competitive Bonus and Commission Structure: Enjoy a performance-based bonus and commission structure that rewards your hard work and the success of the store.

  • Exciting Incentives: We offer incentives that recognize outstanding achievements and keep you motivated to reach your goals.

  • Generous Employee Discounts: As part of the Mazzucchelli's team, you'll have access to exclusive discounts on our stunning jewellery collections.

  • Career Development Opportunities: We are committed to your professional growth, offering ongoing training, development, and support to help you reach your full potential.

  • Work with an Innovative Brand: As part of a national and innovative jewellery retailer, you'll be at the forefront of an industry leader, gaining exposure to cutting-edge designs and luxury products.

  • Dynamic Team: You'll be working in a collaborative environment where you'll have the opportunity to learn from others, share your insights, and contribute to the overall success of the brand.

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