People Operations Specialist

The Role At Visory, building a high‑performing team is mission‑critical—everything else is secondary to finding exceptional people.
The People Operations Specialist owns that complexity, balancing strategy and execution to drive targeted candidate attraction strategies, run a rigorous certification program, deliver seamless onboarding, enable smart candidate & client pairing, and lead proactive sourcing — so we scale without compromising quality.
You'll be joining a collaborative and agile team that goes where the work is — open, flexible, and always willing to get stuck in.
We support one another, adapt quickly, and constantly look for opportunities to improve how we work.
We're looking for someone who loves operations as much as people, is adaptable, and is eager to help us build (and rebuild) as we grow.
The Responsibilities In this role, you will be responsible for: Certification & Employee Onboarding Own the certification program: Design, run, and continuously improve a framework that validates each Expert's technical capability, quality, and cultural fit before joining the marketplace.
Build the framework: Develop assessment criteria, rubrics, and validation processes that uphold our high standards for quality, staying current with industry standards and bringing innovative ideas.
Onboard experts & employees: Create and lead end-to-end onboarding programs—including training, resources, and workflows—that set new Experts and employees up for success from day one.
Resource Allocation Match talent to work: Oversee and optimize our pairing framework, ensuring verified skills align with customer needs, scope, and complexity.
Handover excellence: Collaborate with internal teams to deliver clear briefs, context, and communication protocols for smooth transitions and high-quality customer experiences.
Manage resource workflows: Maintain visibility over talent availability and assign Experts efficiently to meet demand.
Talent Acquisition Source top performers: Proactively identify and recruit high performers across various domains through networking, referrals, and outreach.
Execute the strategy: Use operational and people skills to implement talent attraction strategies and maintain a strong pipeline of candidates.
Champion the brand: Work with Marketing to communicate our value proposition and growth opportunities to attract aligned talent.
As we grow, you may take on additional people- and operations-focused projects to support Visory's scaling efforts.
Your Skills & Qualifications Operational expertise: 1-2 years in business or people operations/HR within a high-growth environment.
Process design: Skilled in designing and improving processes for efficiency and quality.
Communication: Excellent verbal and written skills for articulating requirements and feedback.
Analytical skills: Ability to interpret data, identify trends, and make data-driven decisions.
Critical thinking & innovation: Curious, able to identify inefficiencies, and bring industry ideas for improvement.
Core Competencies Proactive problem solving: Anticipate challenges and implement solutions proactively.
Systems thinking: Understand how processes fit into the broader ecosystem and optimize accordingly.
Efficiency focus: Seek to streamline and improve operations continually.
Strategic planning: Develop initiatives aligned with business goals.
Our Values : People First – Empathy and humility No limits mindset - Embrace failure as a learning opportunity Honesty - Foster constructive feedback and transparency Results driven - Focus on outcomes over superficial metrics Resilience - Value grit and perseverance Integrity - Always do what's right Our Hiring Process : Initial phone call – 30 minutes Online technical assessment – 60 minutes Skills interview – 1 hour via MS Teams Culture and values interview – 1 hour via MS Teams Decision Note: Please check your junk mail if you haven't heard from us.
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