
Relationship Manager, Global Network Banking – Sydney Or Melbourne
2 weeks ago
Location: Surry Hills, New South Wales
Company: Ideagen
Salary: To be discussed at the next stage of the process.
Please feel free to reach out with any questions.
About the Role
Ideagen is seeking a proactive Account Manager to nurture and grow relationships within our digital sales division.
You will be responsible for managing the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver value through our Saa S solutions.
If you are passionate about strategic partnerships and supporting SMEs, we would love to hear from you.
Responsibilities
Manage and expand mid-market client relationships, focusing on retention and revenue growth.
Oversee the complete sales cycle, including onboarding, upselling, and renewals.
Maintain accurate pipeline visibility using Salesforce and Hub Spot.
Provide tailored Saa S solutions through a consultative, data-driven approach.
Identify growth opportunities and structure deals that deliver value.
Act as a trusted advisor to clients, ensuring success with Ideagen's products.
Stay informed about product updates and industry trends to enhance engagement and adoption.
Skills and Experience
Experience leading high-performing account management or customer success teams in B2 B Saa S.
Understanding of pricing strategies and renewal mechanics.
Proven success in upselling strategic services.
Ability to engage with senior stakeholders confidently.
Data-driven, commercially minded, and capable of cutting through noise.
About Ideagen
Ideagen is a vital behind-the-scenes force ensuring safety and quality in various industries—from aviation to healthcare and food safety.
With offices worldwide, including in the US, Australia, Malaysia, and India, we are committed to building a future-ready team.
We embrace AI and innovation to work smarter and better.
If you are curious, adaptable, and open to leveraging AI, you will thrive at Ideagen.
Next Steps
If your application aligns with the role requirements, our Talent Acquisition team will contact you to guide you through the process.
Please inform us of any reasonable adjustments needed to ensure an inclusive application experience.
All inquiries will be handled confidentially.
#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne
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