Support Worker

2 weeks ago

Lismore, Australia On The Border Full time
Position Overview
Are you a compassionate, reliable person who's passionate about mental health and making a real impact in people's lives? Join our team at On The Border Tweed as a Support Worker, where you'll support NDIS participants with psychosocial disabilities to build independence, feel connected, and achieve their NDIS goals.
Every day looks a little different- from meaningful one-on-one time to more hands-on community outings.
If you're ready to bring empathy, energy, and purpose to your work, we'd love to hear from you.
To thrive in this role, you'll need strong communication skills (both written and verbal), the ability to build meaningful relationships with participants and stakeholders, and confidence managing your time, boundaries, and responsibilities.

About us On The Border Tweed is a Tweed Heads–based NDIS provider committed to delivering high-quality, individualised support for people living with psychosocial disabilities.
Our mission is to empower participants to achieve their goals, build independence, and improve overall well-being through compassionate, person-centred care.
We're a close-knit, values-driven team that takes pride in forming genuine, lasting connections with each participant.
Many of whom enjoy activities like beach walks, community groups, community events, social dinners, and cooking groups - and we value support workers who bring warmth and presence into those moments.

Key Responsibilities

• Deliver tailored, participant-centred support aligned with NDIS goals.

• Assist with daily living tasks including personal care, meal preparation, and household duties.

• Facilitate social connection and community participation.

• Promote mental health strategies and support emotional regulation.

• Maintain accurate documentation, including progress notes and incident reports.

• Collaborate with team members, families, and external professionals.

• Follow all NDIS standards, relevant legislation, and organisational policies.

Qualifications & Requirements
• Willingness to complete (or already have) a Certificate III or relevant training

• Current Open Driver's Licence.

• Reliable, roadworthy vehicle with comprehensive insurance.

• Current NDIS Worker Screening Check (or willingness to obtain).

• Police Check and valid First Aid/CPR certification.

• Working with Children Check (highly regarded).

• Basic tech literacy (e.g., using apps for rostering and reporting).

Availability
We are particularly looking for support workers who are available for:

• Weekday shifts (including during school hours)

• Occasional evenings or weekends (for social and community outings)

• Joining our casual pool to be available on-call as shifts arise
What We Offer

• Competitive pay based on the SCHADS Award (experience & qualification dependent)

• Flexible work options and casual opportunities

• A supportive and inclusive work environment that values growth and well-being

How to Apply
To apply, please email your resume and a short cover letter (tell us why you're keen and any relevant experience you have — and if you don't have much or any experience, we still encourage you to apply) to:
teiana@onthebordertweed.com.au
If you have any questions about the role, feel free to contact Teiana at:
07 5565 2474 or 0402 932 885

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