General Manager

Job Title: General Manager – Domestic Heating and Cooling General Manager – Lead, Shape, and Grow a Business Like It's Your Own We're a family-owned business specialising in domestic heating and cooling, known for quality service and customer care.
As we enter a new phase of growth, we're seeking a passionate General Manager to lead the charge.
This is the closest thing to running your own business—without the financial risk.
You'll have real autonomy, influence, and the chance to shape the future of a company with big potential.
What you'll be doing: Overseeing day-to-day operations with a focus on efficiency, performance, and culture Managing and supporting a small but capable team Developing and executing strategic initiatives that drive growth and profitability Reactivating dormant revenue streams and identifying new business opportunities Exploring and launching new divisions or service lines Generating clear, insightful reports for the directors to support decision-making Acting as the key point of contact between staff, stakeholders, and the leadership team Why this role is exciting: Autonomy & Influence: Be at the helm of a business ready for revitalisation Entrepreneurial Freedom: Treat it like your own – bring your ideas, build your vision Diverse Scope: From strategy to operations, no two days are the same Growth Opportunity: Help lead us from solid foundation to scalable success Qualifications & Experience: Proven experience in a General Manager or senior operations role, ideally within the trades, construction, HVAC, or service-based industries Strong business acumen with a track record of driving growth, profitability, and operational efficiency Experience leading and developing small to mid-sized teams Demonstrated ability to develop and implement strategic plans and initiatives Familiarity with P&L responsibility, budgeting, forecasting, and reporting to directors Solid understanding of sales, customer service, and project delivery cycles Experience with revitalising or growing business units or launching new divisions Tertiary qualifications in Business Management, Operations, or a related field are desirable but not essential—real-world leadership experience is key Bonus Skills (Nice to Have): Experience working in or managing family-owned or founder-led businesses Knowledge of or exposure to heating, ventilation, and air conditioning (HVAC) industry Comfortable using business software and systems (e.g., CRM, accounting software, job tracking platforms)Strong communication and interpersonal skills—able to work well with directors, clients, and on-the-ground staff What's in it for you?Earn More with Performance-Based Profit Sharing: We believe great leadership deserves to be rewarded.
Our profit-sharing program is reviewed quarterly, giving you the opportunity to directly benefit from the success you help create.
Grow with Us: We're invested in your growth.
From leadership coaching to industry certifications, you'll have access to ongoing professional development and real career advancement opportunities as the business expands.
Travel That Inspires: Experience both domestic and international travel to attend leading conferences, training programs, and explore new markets as we grow.
This is travel with purpose—and possibility.
A Team That Feels Like Family: We're a tight-knit, collaborative crew that supports one another, celebrates wins, and navigates challenges together.
Your voice matters here, and you'll never be "just a number."Make Your Mark: This is more than a job—it's a chance to help shape the future of a growing family business.
Your decisions will have a direct impact, and your leadership will help build something meaningful and lasting.
If you're a strategic thinker with strong operational experience and a passion for leadership, we'd love to hear from you.
This is your chance to shape the future of a growing business and build something meaningful—your way.
Think you're the one?Tell us why—in 60 seconds or less.
A video intro isn't required, but it's definitely encouragedHow do your skills match this job?Your application will include the following questions: Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a general manager?Have you worked in a supervisor role within the construction industry?Have you worked in a role where you were responsible for budget management & forecasting?Do you have customer service experience?How many years of business development experience do you have?Have you completed a qualification in business?
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