Patient Transport Officer

Job description

The Organisation
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia.
We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.
About the Program
Mobile Patient Care (MPC) offers Non-Emergency Patient Transport across Victoria and some areas of New South Wales.
We work with a large fleet of ambulances and support our transport services with RFDS aircraft.
MPC provides clinical care for people travelling from home to hospital, hospital to hospital and hospital to home, as well as transport to and from specialist clinics.
About the Role
As a PTO, you will be responsible for the safe and courteous transportation of patients with a variety of medical conditions.
Your role will be pivotal in ensuring comfort and care during transit.
Key responsibilities include but not limited to:

Perform patient assessment and intervention on-road
Provide high quality patient care and treatment during on-road transport
Develop and maintain positive working relationships with patients and stakeholders
Perform independently and problem solve within established policies and procedures
Work collaboratively with other team members

To be successful, you will need:

A minimum qualification of Cert III in Non-Emergency Patient care, Diploma of Nursing, or equivalent.
Bachelor of Health Science (Paramedic) students may apply on completion of second year subject units.
To have the availability to work 10 and 12-hour shifts across 7 days
To able to drive in both city and country traffic conditions
To be compassionate, professional, and dedicated to providing excellent service
Experience working in the NEPT sector in an equal role desirable but not essential
Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children's Check, National Police Check, and the right to work in Australia.

Our Benefits

2:1 staff to patient ratio
Set shift times
Generous penalties and allowances
A less stressful environment than emergency/pre-hospital care
Supported opportunities to work at different locations across the state
Options to work across specialist resources such as high acuity, complex patient care vehicle, and with our Non-Emergency Patient Transport aeromedical team
Employee Assistance Program (EAP)
Access to salary packaging options to reduce your taxable income for all employees, including our casuals
Great parental leave benefits in addition to government parental leave.

Need more information?
For any enquiries, please email

To access the position description and to apply please click the ' Apply Now' to be redirected to our Career Centre.

Mandatory vaccination policy:
As part of the application process, you will be required to provide evidence of the following vaccinations:

Hepatitis B
Chicken Pox
Measles, Mumps and Rubella
Diphtheria, Tetanus and Pertussis
Tuberculosis
Annual Influenza

Please note that we are unable to accept applications submitted via email.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.

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