Customer Success Manager, Japan

2 weeks ago

Sydney, New South Wales, Australia Vanta Full time
Overview Join to apply for the Customer Success Manager, Japan role at Vanta .
At Vanta, our mission is to help businesses earn and prove trust.
We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease.
Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As a Vanta Customer Success Manager, you will play a pivotal role in guiding customers through their security and compliance journeys with Vanta's specialized solutions.
By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business.
Vanta's success over the last year was exponential and we are now working to solve the problem of how to provide world-class customer experience to as many security-minded software companies as possible.
As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy.
This role is hybrid in our Sydney office 3 days per week and is not eligible for remote work at this time.
What you'll do Guide our customers in our Growth segment through onboarding, implementation, product adoption, and value-driven success.
Work with Vanta customers across industries, functions, and stages of their customer journey in a strategic manner.
Proactively partner with

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