Safeguarding Incident Manager

2 weeks ago


Brisbane, Queensland, Australia Life Without Barriers Full time
Safeguarding Incident Manager - Child, Youth & Family.
Permanent Full Time - Location Flexible Join to apply for the Safeguarding Incident Manager - Child, Youth & Family.
Permanent Full Time - Location Flexible role at Life Without Barriers Safeguarding Incident Manager - Child, Youth & Family.
Permanent Full Time - Location Flexible Join to apply for the Safeguarding Incident Manager - Child, Youth & Family.
Permanent Full Time - Location Flexible role at Life Without Barriers About the Role Reporting to the Director, Safeguarding, you will lead the monitoring and management of high-risk client incidents and events nationally across the Child Youth and Family (CYF) division.
You'll work closely with State Directors, the National Safeguarding Unit (NSU), the Office for General Counsel, and other key stakeholders to ensure appropriate responses to high risk client incidents, prepare safeguarding practice reviews, and monitor continuous improvement in safeguarding practice.
A key focus of this role is to uplift safeguarding capability across teams, supporting staff development, embedding best practice, and driving proactive learning across the organisation.
Drawing on your strong sector experience, you'll provide leadership and insight in shaping national safeguarding responses.
This is a permanent, full time position offering flexibility to work from your preferred location, whether that is your home or from an LWB office.
Occasional office attendance will be required for training, meetings, and other business needs.
While core business hours apply, there may be occasions where support is required outside standard hours for urgent or critical matters.
Key Responsibilities Monitor and coordinate responses to high-risk client incidents, supporting Client Service Directors to ensure timely and appropriate action Lead safeguarding practice reviews, identifying learnings and embedding improvements across the program Oversee external reviews and ensure recommendations are actioned locally and reflected in national service improvement initiatives Identify trends in client incidents and complaints, advising on corrective actions and preventative strategies Manage complex matters including client death reviews, high-risk complaints, and regulatory responses Provide regular analysis and reporting to senior leaders, supporting data-informed decision-making Maintain effective internal communication regarding safeguarding actions and follow-ups Partner with the Office for General Counsel to manage organisational risk and ensure quality in external submissions Skills & Experience Relevant tertiary qualifications Current Driver's Licence Demonstrated experience in managing safeguarding and client incidents in the Child Youth and Family sector In-depth understanding of safeguarding legislation, policy, and regulatory requirements Proven ability to lead and uplift safeguarding capability across teams or organisations Strong analytical and problem-solving skills with the ability to manage complex, sensitive issues Experience working with senior internal and external stakeholders Excellent written communication skills, including reporting and correspondence Proficient in Microsoft Office and incident data management systems Work with skilled professionals to enhance the lives of the people we support Permanent full time position, location is flexible Salary packaging and monthly RDOHow to Apply Please include your resume and cover letter in one document.
Click 'Apply' and follow the prompts.
For any inquiries or assistance with adjustments, please contact recruitment@lwb.org.au.
Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.
Applications close at midnight on Sunday 1 st June 2025.
About the Organisation Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow.
With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.
Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia.
We support children, young people and families, people with disability, older people and people with mental illness.
We work with people who are homeless and refugees and asylum seekers.
Join a community of people dedicated to breaking down barriers.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants.
We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Management and Other Industries Non-profit Organizations and Individual and Family Services Referrals increase your chances of interviewing at Life Without Barriers by 2x Get notified about new Incident Manager jobs in Brisbane City, Queensland, Australia.
Brisbane, Queensland, Australia 6 days ago Brisbane, Queensland, Australia 15 hours ago Update or Add Your Resume - Any Position EOIBrisbane, Queensland, Australia 1 week ago Operations Manager, Information Management Services (IMS)Brisbane, Queensland, Australia 6 days ago Brisbane City, Queensland, Australia 8 hours ago Project Officer, Suicide Data and Surveillance Brisbane, Queensland, Australia 6 days ago Brisbane, Queensland, Australia 21 hours ago Brisbane, Queensland, Australia 15 hours ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 1 day ago Brisbane, Queensland, Australia 3 days ago Brisbane, Queensland, Australia A$120.00-A$160.00 9 hours ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 6 days ago Senior Complaints and Client Engagement Officer Brisbane, Queensland, Australia 2 days ago Paddington, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 6 days ago Brisbane, Queensland, Australia A$70,000.00-A$78,000.00 1 week ago Brisbane, Queensland, Australia 15 hours ago Executive Director, Implementation Division Brisbane, Queensland, Australia 2 days ago Brisbane City, Queensland, Australia 3 days ago Kedron, Queensland, Australia 3 weeks ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 14 hours ago Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 2 weeks ago Brisbane, Queensland, Australia 2 weeks ago Team Leader - Endpoint Management and Messaging Brisbane, Queensland, Australia 1 week ago Brisbane, Queensland, Australia 11 hours ago Brisbane, Queensland, Australia 9 hours ago Brisbane, Queensland, Australia 3 days ago Brisbane, Queensland, Australia 3 hours ago Brisbane City, Queensland, Australia 1 week ago We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

  • Brisbane, Queensland, Australia Buscojobs Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is...


  • Brisbane, Queensland, Australia beBeeExpert Full time $92,676 - $114,988

    Job Title**Safeguarding Children and Families Lead**At Micah Projects, we are committed to creating justice and responding to injustice at all levels. As a community-based not-for-profit organisation, our vision is to empower every child and adult to live with dignity, safety, and connection to their community.About the RoleWe are seeking an experienced...


  • Brisbane, Queensland, Australia Buscojobs Full time

    We will only be considering Australian Citizens and Permanent Residents for this role.Incident and SLA Governance Manager At Optus, we're committed to shaping the future through innovation and continuous improvement.We value a diverse and inclusive workforce, where different backgrounds and perspectives help us better serve our customers.We are seeking an...


  • Brisbane, Queensland, Australia Buscojobs Full time

    Select how often (in days) to receive an alert:*We will only be considering Australian Citizens and Permanent Residents for this role Incident and SLA Governance Manage At Optus, we don't sit back and let the future happen to us – we're out there making it.By expanding into new technology and relentlessly improving every day, we're creating a better...


  • Brisbane, Queensland, Australia Singtel Full time

    *We will only be considering Australian Citizens and Permanent Residents for this role Incident and SLA Governance Manage At Optus, we don't sit back and let the future happen to us – we're out there making it.By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australian We believe in the...


  • Brisbane, Queensland, Australia Micah Projects Full time

    Job Category: Community Services and Development Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society.We believe that every child and adult has the right to a home, an income, healthcare, education,...


  • Brisbane, Queensland, Australia Micah Projects Full time

    Job Category: Community Services and DevelopmentMicah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education,...


  • Brisbane, Queensland, Australia Micah Projects Full time

    Job Category: Community Services and DevelopmentMicah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education,...

  • Incident, Problem

    2 days ago


    Brisbane, Queensland, Australia The Lottery Corporation Full time

    Join to apply for the Incident, Problem & Change Analyst role at The Lottery Corporation1 day ago Be among the first 25 applicantsJoin to apply for the Incident, Problem & Change Analyst role at The Lottery CorporationGet AI-powered advice on this job and more exclusive features.Could this be one of those rare moments to do the best work of your career?The...


  • Brisbane, Queensland, Australia beBeeExpert Full time

    Incident Response SpecialistWe are looking for highly motivated and self-driven technical analysts dedicated to making a difference in global security by helping customer organizations recover from advanced attackers.This role offers opportunities to expand your skill set through detecting, analyzing, and remediating ongoing security incidents. Your job will...