Care Manager. Permanent Full Time

About the Role Leading and managing a team of Care Coordinators, you will facilitate high-quality service provision while ensuring that contract and service eligibility expectations are met across existing and new in-home Aged Care services in the Cairns region.
The successful candidate will have strong knowledge and experience in local in-home Aged Care services and funding, be a relationship-focused leader, and have experience in networking and business development within the community services sector to drive the growth of our Aged Care programs.
You will be skilled in change management to support the upcoming implementation of the Support at Home program.
This is a Permanent Full-Time position located in Cairns, with a focus on growing our Aged Care services in this region.
Key Responsibilities Manage programs ensuring compliance with legislation, standards, contracts, and internal policies.
Lead and develop care coordinators, fostering partnerships with Aged Care teams.
Align program services with budgets, business plans, client needs, and rostering requirements.
Develop systems for effective program management and ensure quality per legislation and funding standards.
Conduct audits, manage risks and complaints, liaise on high needs clients, and promote continuous improvement.
Handle escalations and complaints, advise on state-wide program status, and support team development and growth.
Successful candidates will be required to clear probity checks including a National Criminal History Record Check and an Aged Care Statutory Declaration.
Skills & Experience Leadership experience within community services.
Understanding of local in-home Aged Care funding streams and legislation.
Business development and networking skills.
Experience working in dynamic, high-volume environments.
Ability to facilitate change management and create a positive team culture.
Current Australian driver's license.
Qualifications in Human Services or similar.
Strong time management, multitasking, prioritizing, and organizational skills.
About the Organisation Enhance the lives of older Australians by joining the Life Without Barriers team.
Guided by each client's individual needs and interests, our personalized in-home Aged Care services focus on empowering every person to maintain their home comforts, health, and community connections.
Life Without Barriers is a leading social purpose organization with over 8,000 employees working across more than 500 communities in Australia.
We support children, young people and families, people with disabilities, older people, and those with mental illness.
We also work with homeless individuals, refugees, and asylum seekers.
Join a community dedicated to breaking down barriers.
We encourage applicants who reflect the diversity of our clients to ensure we can support each individual's needs and wants.
We particularly welcome applications from Aboriginal and Torres Strait Islander people and individuals with disabilities.
Benefits Thorough induction program.
Career pathways within a national organization.
Attractive remuneration package with a monthly rostered day off (enjoy up to 12 extra long weekends a year).
Up to $15,900 of your annual salary tax-free through Salary Packaging, increasing your take-home pay.
Access to Fitness Passport benefits, providing access to gyms and pools across your area for you and your family.
How to Apply Please include your resume and cover letter in one document, click 'Apply,' and follow the prompts.
For inquiries, contact Rianne Gifford at (contact details).
Applicants with disabilities requiring adjustments to the recruitment process can visit our careers page or contact us directly for accessible formats and support.
Applications close at midnight on Thursday, 14th August 2025.
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