Title Project Officer – Employer Account

6 days ago

Logan Central, Queensland, Australia Max Employment Full time
Overview

The Employer Accounts Servicing Team is responsible for supporting the Employer Engagement Team in the delivery of efficient and effective operations of high quality services across all areas of the MAX Solutions organisation nationally.
Wage Subsidy administration, claims to the Department and other Government sources are the key functions of this role.
This role is responsible for servicing national account Employers including validating placements, wage subsidy management and tracking placements to outcome.

Responsibilities

Contributing to the various Employer Account Servicing Team daily tasks and overall risk mitigation for the broader organisation
Conducting de-brief sessions with managers and staff to clearly communicate non-compliance with Departmental guidelines and MAX Employment policy and procedures, and practical steps to rectify identified issues
Assist in help desk functions with telephone and email enquiries ensuring that all matters are dealt with in a timely and efficient manner
Promoting MAX Solutions services and maintaining a high profile and professional company image
Approval of Wage Subsidy agreements and payments

The Ideal Candidate will Possess the Following Additional Education and Experience

Personal Attributes

Reliable, responsible and highly professional in all aspects
Strong attention to detail
Flexibility to changing priorities and working quickly, effectively and autonomously under challenging time demands with competing priorities
Outcome focussed and goal orientated.

Key Skills

Excellent understanding of Employment Services Contractual requirements
Exceptional communication (oral & written), negotiation and interpersonal skills
Excellent organisational and analytical skills.
Effective, positive problem solving and conflict resolution skills
Knowledge of relevant legislation including Anti-discrimination, Equal Employment Opportunity, Occupational Health and Safety, Privacy and Freedom of Information
Computer skills – Advanced Word, Excel, Internet & email
ESS system or equivalent experience preferred.

Required Experience
Employment Services industry and practical experience with demonstration of the above mentioned key skills and personal attributes is considered highly important in the role.
Diversity and Inclusion
We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.
At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team.
We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.
Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.
Next steps
If you have a passion for helping people please click "apply" to find out more about the role.
If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1*** or email ***********@maxsolutions.com.au before you submit your application.

Need help finding the right job?

We can recommend jobs specifically for you
Click here to get started.

Interested in this opportunity? Refer this opportunity to a friend, colleague, or family member:

  • Title Quality And Compliance Officer

    6 days ago

    Logan Central, Queensland, Australia Max Employment Full time

    OverviewThe Quality and Compliance Officer is responsible for supporting the Quality & Risk team in the delivery of efficient and effective operations of high-quality services across all areas of the MAX Solutions organisation nationally.Supporting the business with the management of all customer complaints, treatment of ensuing feedback, incidents,...

  • Employer Service Coordinator

    6 days ago

    Logan Central, Queensland, Australia beBeeEmployerService Full time $80,000 - $95,000

    Job Title: Employer Service CoordinatorJob DescriptionThis is a dynamic role within our team, responsible for servicing national account employers. You will validate placements, manage wage subsidies and track placements to outcome. Your work will contribute to daily tasks and overall risk mitigation for the organisation.Key Responsibilities:Validate...

  • National Account Liaison Specialist

    6 days ago

    Logan Central, Queensland, Australia beBeeEmployerAccount Full time $90,000 - $120,000

    Job SummaryThe Project Officer Employer Account role is responsible for supporting the Employer Engagement Team in delivering efficient and effective operations of high-quality services across all areas of MAX Solutions nationally.This position involves servicing national account employers, including validating placements, managing wage subsidies, and...

  • Employment Specialist

    6 days ago

    Logan Central, Queensland, Australia beBeeEmployer Full time $60,000 - $80,000

    Job Role Overview:The Employer Accounts Team plays a vital role in delivering high-quality services across all areas of MAX Solutions nationally.Main Responsibilities:Validating placements and wage subsidy management for national account EmployersTracking placements to outcome, ensuring efficient operations and effective services deliveryContributing to...

  • Accountant

    5 days ago

    Logan Central, Queensland, Australia Neobuild Construction Full time

    Richlands, Full Time, Accountant Vacancy Listing Dates 14/08/2025 to 11/09/2025Please Quote Reference Number 13151 Qualified Accountant wanted Competitive salary on offer Join the team at Neobuild Construction Pty Ltd NEOBUILD CONSTRUCTION PTY LTD (trading as Neobuild Construction Pty Ltd) are currently seeking a qualified Accountant to join their...

  • Accountant

    6 days ago

    Logan Central, Queensland, Australia NetYourJob Full time

    Job Info Location: RICHLANDS, QLD Salary: Not Specified Job Type: Permanent position | Full time positionJob Description Richlands, Full Time, Accountant Vacancy Listing Dates 14/08/2025 to 11/09/2025 Please Quote Reference Number 13151Qualified Accountant wantedCompetitive salary on offerJoin the team at Neobuild Construction Pty LtdNEOBUILD CONSTRUCTION...

  • DES Employment Consultant

    2 weeks ago

    Logan Central, Queensland, Australia APM Employment Services Full time $60,000 - $80,000 per year

    Job DescriptionWhy join APM?APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Compliance and Risk Officer

    6 days ago

    Logan Central, Queensland, Australia beBeeCompliance Full time $72,000 - $98,000

    Job Title: Compliance and Risk OfficerWe are seeking a skilled Compliance and Risk Officer to support the Quality & Risk team in delivering efficient and effective operations of high-quality services.About the Role:This role is responsible for supporting the business with the management of customer complaints, treatment of ensuing feedback, incidents,...

  • Project Service Coordinator

    6 days ago

    Logan Central, Queensland, Australia beBeeEmployment Full time $55,000 - $85,000

    Job OpportunityThe Employer Accounts Servicing Team is responsible for supporting the delivery of efficient and effective operations across all areas of the organisation nationally.This role services national account Employers, validating placements, managing subsidies, and tracking placements to outcome. It also involves contributing to daily tasks, risk...

  • Business Development Associate

    5 days ago

    Logan Central, Queensland, Australia beBeeDevelopment Full time $90,000 - $105,000

    Job Title: Business Development AssociateThis role plays a pivotal part in ensuring the seamless administration of our operations, reporting directly to the Finance and Administration Manager within our Integrated and Managed Services business unit. As a key member of our team, you will apply your exceptional accounts and quality administration skills to...