Design Studio Manager
2 weeks ago
Reporting to the Group Manager, Business Development, you'll be responsible for delivering exceptional customer service, hosting industry leading events and securing project specifications at Brickworks Design Studio in Adelaide.Duties include but are not limited to: Manage the Design Studio budget to ensure efficient financial operations.
Provide exceptional customer service, converting enquiries to sales via Point-of-Sale system.
Assist in specifying products for various projects and driving conversion into sales.
Develop and maintain relationships with key builder accounts, trades and architectural customers.
Support the achievement of Design Studio key performance indicators by managing contacts and creating opportunities within the Salesforce CRM system.
Manage and lead a small but dynamic Design Studio team to maintain and build on existing customer base.
Conduct Colour Consultations for clients, prepare detailed colour schedules, and encourage product upgrades where possible.
Promote the Design Studio as an industry hub and source of inspiration for clients.
Organise and run industry-leading events in the Design Studio and occasionally offsite.
Ensure compliance with Brickworks' Occupational Health and Safety policies and procedures.
Manage an effective contractor induction process and maintain accurate records.
Managing sample stock levels and orders.
Handle administrative tasks, including raising purchase orders, processing invoices, and submitting credit card expenses by deadlines, in line with company policies.
Success Requirements Tertiary qualifications in design, business, or project management (highly regarded).
A background in office management, administration, events or hospitality, with experience in the building industry an advantage.
An eye for colour, design, and a passion for exceptional customer service.
The ability to work independently while inspiring teamwork and collaboration.
Exceptional organisational skills and the ability to manage competing priorities with ease.
A vibrant personality and strong communication skills to build lasting relationships with clients and colleagues.
A knack for solving problems and staying calm under pressure.
Why join us? Charitable Partnership: Proudly support Children's Cancer Institute (CCI).
Inclusivity: We value diversity and maintain an inclusive workplace.
Family Support: Enjoy our company parental leave scheme.
Employee Benefits: Join the Brickworks Employee Share Plan (for eligible employees).
Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
Growth: Ongoing education, training, and career progression opportunities for all employees.
Support: Access support programs for you and your family through our EAP provider.
Discounts: Product Discounts are provided for staff and family and friends of staff.
Who we are Under the Brickworks Building Products umbrella are some of the world's best-known building material brands.
Our products include clay bricks and pavers, concrete masonry blocks, retaining wall systems, stone, cement, precast concrete panels, concrete and terracotta roof tiles, timber battens, terracotta façades and specialised building systems.With a broad product portfolio and manufacturing and sales facilities across Australia, New Zealand and North America, Brickworks Building Products is uniquely placed to service the demands of the building industry.Brickworks continues to lead the way through design, style, innovation, sustainability and collaboration.
The company's commitment is to inspire, support, create and build better environments and places for its customers and communities.
How to Apply You will need to be an Australian or New Zealand citizen or Australian permanent resident to apply.Submit your resume and cover letter via the "Apply" button.For more information about Brickworks please visit our website Brickworks does not accept unsolicited applications from employment agencies.
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