Head Of Quality And Technical – Food Services

3 weeks ago

City Of Moonee Valley, Australia PFD Internal Careers Full time
About this Position As the Head of Quality and Technical, you'll play a crucial role in shaping quality strategy, compliance, and continuous improvements.
Reporting to the Head of Safety & Material Risk, you'll lead a team of 4 direct reports and champion a system of quality, technical and food safety throughout the business.
Your expertise will ensure the company not only meets but exceeds food safety and quality standards while delivering on customer expectations.
Key Responsibilities Leadership in Quality & Technical Strategy & Compliance - Develop and maintain the company's quality management strategy, framework, and systems.
Stakeholder Engagement - Build strong relationships with internal teams, suppliers, and external regulatory bodies to ensure compliance and continuous improvement.
Audit & Risk Management - Maintain and execute an effective internal and external audit program, ensuring sites are well-prepared for compliance reviews, including HACCP (Hazard Analysis Critical Control Points) and SMETA (Sedex Members Ethical Trade Audit).
Product Quality & Technical Oversight - Work closely with operations and suppliers to meet and maintain product specifications and food safety standards.
Continuous Improvement - Lead initiatives to embed a strong quality culture, drive operational efficiency, and enhance food safety processes.
Data & Performance Management - Monitor, analyze, and report on key quality, technical, and food safety performance metrics to senior leadership, identifying trends and opportunities for improvement.
Corrective & Preventative Actions - Manage an effective CAPA (Corrective and Preventive Actions) and NCR (Non-Conformance Report) program to mitigate risks and enhance quality outcomes.
Budget Management - Oversee and manage the Quality and Technical department's budget, ensuring efficient allocation of resources to align with strategic goals.
People Leadership - Lead, mentor, and develop a high-performing team, fostering a culture of growth, collaboration, and excellence.
What We're Looking For To thrive in this role, you will bring: Tertiary qualification in Engineering, Science, or a related technical discipline.
Significant experience as a Senior Quality & Technical Manager, with a proven track record of leadership and technical expertise.
Strong project management skills - ability to oversee and deliver quality and compliance initiatives.
Deep knowledge of industry bodies, food safety regulations, QA, and technical standards.
Proven leadership experience - ability to coach, develop, and motivate a remote team.
Commercial acumen - understanding of quality's impact on business performance.
High-impact communication skills - able to engage effectively with internal and external stakeholders.
Systems knowledge - Experience using platforms such as Share Point, Elumina (hazard reporting, food safety investigations), and Food Safety Portals for submitting SMETA audits.
Experience in red meat/seafood is highly desirable.
What PFD is Offering the Successful Candidate We are offering competitive remuneration, superannuation, and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance, and banking).
Culture & Values Customer Focus - Know your external and internal customers.
Gain and preserve their confidence because we can only be successful if our customers are successful.
Respect - Treat people at work and in the community as they would like to be treated.
Act safely, responsibly, and ethically.
Passion - Share the passion of making us a successful and dynamic company.
Let's celebrate successes.
Simplicity - Let's minimize the complications of doing business so customer services are on time, accurate, and reliable.
Share ideas to improve our company.
Leadership - All of us can be leaders in our day-to-day working lives.
Bring out the best in yourself and the people around you.
Do what you say you are going to do.
How to Apply If you're a quality and technical expert ready to take on a leadership role in a fast-paced industry, we'd love to hear from you Click the apply button and submit your updated resume and a cover letter.
Applications close Friday, 7 March 2025 at 12:00 pm (AEST).
Early applications are encouraged, as hiring managers may begin shortlisting candidates before the closing date.
Only shortlisted candidates will be contacted.
All applications will be treated confidentially.
As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.
Please note: We do not accept unsolicited CVs from recruitment agencies or third parties.
Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.
PFD Food Services is committed to being an Equal Employment Opportunity employer.
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