Consumer Connect Banker

Join to apply for the Consumer Connect Banker role at Westpac3 days ago Be among the first 25 applicants Join to apply for the Consumer Connect Banker role at Westpac Job Description Create your best future and join Westpac as a Job Description Create your best future and join Westpac as a Consumer Connect Banker.
What's the role?There are multiple Full-time, Permanent roles onsite in Melbourne commencing 6 th of October 2025.
Deliver exceptional customer service and support Westpac customers with their banking needs.
Resolve inquiries efficiently, promote products, and contribute to a positive customer experience.
This is an entry level opportunity, open to a variety of customer service backgrounds.
Westpac offers full time paid training + Careers opportunities with Australia's oldest bank What do I need?Your journey will begin on 6th of October 2025 as a Consumer Connect Banker, you'll be the friendly voice guiding our customers through their banking journey.
You'll handle a variety of customer inquiries, from simple account balances to complex product-related issues.
Your exceptional communication skills will be essential as you build rapport and resolve customer concerns efficiently.
We're searching for customer service superstars eager to kickstart their career with a reputable bank.
Specifically, we're looking for individuals who possess: At least 12 months of customer service experience (any industry)Thrive in a corporate and professional working environment Ability to thrive in a high-paced, KPI-driven environment Genuine interest in Banking and Financial Services Availability to work on a 40-hour rotating roster, covering shifts between Monday – Friday 8 am – 8 pm AESTWillingness to commute and work onsite at our Melbourne office The office operates across 7 days, Monday to Friday with rotating shifts scheduled between 8 AM and 8 PM AEST.
Why join us?We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal.
In return, we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that: Special offers on banking products and discounts from top brands, including generous employee-only mortgage ratesFlexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
Tailored learning and development opportunities to help your grow your career within the bank.
Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today To get started, simply click on the APPLY or APPLY NOW button We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Sales, Business Development, and Education Industries Banking, Financial Services, and Investment Banking Referrals increase your chances of interviewing at Westpac by 2x Sign in to set job alerts for "Consumer Banker" roles.
We're unlocking community knowledge in a new way.
Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

---