Senior Claims Manager

2 weeks ago

Sydney, New South Wales, Australia Buscojobs Full time
About the role We're dedicated to supporting our members on their journey back to work and health.
We're all about innovative claims management, and we're looking for a Senior Claims Manager to join our team.
You'll handle a diverse portfolio of life, disability, and income protection claims.
You'll provide expert advice, investigate and assess claims, and coach our team to develop their skills.
Day to day, you'll : Manage a variety of complex claims and implement proactive strategies to benefit both our members and ART.
Engage with members and stakeholders to understand the full picture of their illness or injury.
Work with members, employers, healthcare professionals, and other key players to gather info, provide updates, and make decisions.
Support and mentor less experienced team members to help them grow.
Identify opportunities to enhance processes and positively impact member service delivery.
About you You expertly balance technical know-how with empathy, guiding the team through complex claims with confidence and care.
You're proactive, collaborative, and always look for ways to improve processes and support the team's growth.
You have solid experience in holistic claims management and have worked with Early Intervention Services, Rehabilitation, and Community Services.
You have experience in the life/disability insurance claims industry.
You love supporting and mentoring others to develop their skills.
You have tertiary qualifications in a related field.
About us Our 2.4 million members trust us to take care of almost $330 billion in retirement savings.
We help them take charge of their finances and face the future with confidence.
Our inclusive culture means you'll be valued and heard in a respectful workplace.
We've created an environment where you can be yourself and do amazing work.
It's that simple.
Apply online now We don't want to leave you with a monstrous wait.
So, you'll hear from us after the closing date to find out whether you've made it through to the next round or not.
Being fair and up-front is important to us – and recruitment is no different.
LI-Hybrid
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