Customer Success Manager
2 weeks ago
This is your opportunity to apply your legal expertise in a commercial, tech-driven environment where you'll work directly with customers across law firms, corporates, and global enterprises to drive product adoption, maximise value, and help transform how legal work gets done.
Key Responsibilities Build deep, consultative relationships with a diverse range of clients — from international law firms to global brands Lead onboarding and rollout projects across enterprise and mid-market accounts Conduct product training, advise on best practices, and champion user adoption Work cross-functionally with Sales, Product, and Support to deliver customer success outcomes Act as the voice of the customer, influencing product roadmap and internal process improvements Ideal Background 3–5 years' experience as a qualified lawyer (top-tier firm or in-house legal team preferred) Bachelor's or Master's degree in a scientific, analytical, or technical field with a distinction average (or country equivalent) A genuine interest in legal technology and innovation Exceptional communication and relationship-building skills Comfortable working in a customer-facing, commercial environment Strong problem-solving abilities and a detail-oriented approach What's on Offer $120k base + super + bonus #J-18808-Ljbffr
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Zendesk Full timeJoin to apply for the Customer Success Manager role at Zendesk Continue with Google Continue with Google Join to apply for the Customer Success Manager role at Zendesk Customer Success Manager The Customer Success Manager is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia RIB Software Full timeJoin to apply for the Customer Success Manager role at RIB Software 2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at RIB Software Driven by transformative digital technologies and trends, we are RIB and we've made it our purpose to propel the industry forward and make engineering and construction more...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Darktrace Full timeJoin to apply for the Customer Success Manager role at Darktrace Join to apply for the Customer Success Manager role at Darktrace Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day.Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Darktrace Full timeJoin to apply for the Customer Success Manager role at Darktrace Join to apply for the Customer Success Manager role at Darktrace Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day.Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000...
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Customer Success Manager
3 weeks ago
Sydney, New South Wales, Australia Darktrace Full timeJoin to apply for the Customer Success Manager role at DarktraceJoin to apply for the Customer Success Manager role at DarktraceDarktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000...
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Customer Success Manager
3 weeks ago
Sydney, New South Wales, Australia Darktrace Full timeJoin to apply for the Customer Success Manager role at DarktraceJoin to apply for the Customer Success Manager role at DarktraceDarktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia NEXTDC Full timeJoin or sign in to find your next job Join to apply for the Customer Success Manager role at NEXTDC 2 days ago Be among the first 25 applicants Join to apply for the Customer Success Manager role at NEXTDC Direct message the job poster from NEXTDC At NEXTDC we are building the heart of Australia's high-tech future.We design, build and operate world...
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Customer Success Manager
4 weeks ago
Sydney, New South Wales, Australia Pearson Full timeABOUT THE ROLE: Pearson is looking for a Customer Success Manager with experience, passion, and proven talent to join our Higher Education team.As Customer Success Manager (CSM) you will support the Higher Education post-sales customer lifecycle, with a strategic focus on customer onboarding, adoption, retention, and advocacy.You will be integral in...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia The ECA International Group Full timeAbout Us As a leading group of companies, the ECA International Group stands as a global frontrunner in simplifying international global mobility and business travel.Our collective vision is to make a positive impact by delivering exceptional products and services to our prestigious list of large enterprise clients and mid-market high growth brands.Our...
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Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia Paytime Full timeCustomer Success ManagerDirect message the job poster from PaytimePaytime is an innovative HR Fintech start-up providing Earned Wage Access (EWA) solutions across Australia. We partner with organizations to give their employees greater financial flexibility by accessing their earned wages when they need them, along with a comprehensive suite of Finanical...
