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Learning Specialist

2 months ago


Melbourne, Victoria, Australia Flight Centre Alumni Full time

Life at FCTG

Since our beginning, our vision has always been to "open up the world for those who want to see."

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves "Flighties").

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

About the Opportunity:

With a location open to all states in Australia, this is a rare opportunity to join our Corporate Learning and Development operational team

Our Learning Experience Specialists curate and design content and facilitate virtual
and in-person learning programs. This role is primarily focused on the design,
development and delivery of learning material to increase skills and capability of our Corporate Travel Managers, both in Australia and globally.

Specifically, the role supports programs within the entire learning ecosystem,
from new starters and through to experienced team members to leaders. The role analyses
learning needs and develops instruction with initial support and guidance
from a senior instructional designer and/or Team Leader. Delivery methods
include virtual and in-person facilitation, eLearning, webinars, resource
toolkits, workshops and conferences.

As part of the Professional Development team, the purpose of the role is to meet
our greater company objectives of continual improvement in workforce
capability, employee engagement and FCTG's future growth goals.

Click HERE for a detailed Position Description.

You'll be perfect for the role if you have:

  • Strong systems and technical fluency
  • Proven facilitation and/or coaching and mentoring experience
  • A passion for developing others
  • Leadership experience
  • An outstanding personal brand of credibility, integrity and passion for all things FCTG
What you'll enjoy:
  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd
  • Development: individualised Learning & Development pathway options
  • Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Flexibility: Monday to Friday week, business hours with flexible/hybrid options
  • Brightness of Future: career opportunities in a network of brands and businesses across the globe - we promote from within
  • Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to 24/7 internal gym
  • Mental Health: support and Employee Assistance Program for staff and family
  • Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon in 2024, Los Angeles in 2025)
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
  • Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
We value you

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you

Irreverence. Ownership. Egalitarianism.