Medical Receptionist

1 month ago


Brisbane, Queensland, Australia Randstad Australia Full time

Job Description:
Randstad is collaborating with a healthcare facility focused on delivering top-notch medical care and tailored patient interactions. We are looking for a highly organized and personable Medical Receptionist to join their dynamic team. As the initial point of contact for patients, you will have a vital role in establishing a warm and effective setting for both patients and staff.

Key Responsibilities:

  • Greet patients, visitors, and guests with a pleasant and professional approach.
  • Schedule and handle patient appointments, surgeries, and consultations proficiently.
  • Register new patients, gather and verify insurance details, and update patient records as necessary.
  • Respond to incoming phone calls, address inquiries, and provide assistance to callers in a supportive manner.
  • Collaborate with medical personnel to guarantee a smooth patient journey and timely appointment flow.
  • Manage billing information, receive payments, and issue receipts.
  • Oversee patient accounts, invoicing, and payments with Medicare; essential knowledge of health fund billing.
  • Deal with sensitive and confidential data with the highest level of discretion.

Qualifications:

  • High school diploma or equivalent; additional education or certification in healthcare administration is advantageous.
  • Demonstrated experience as a Medical Receptionist or in a similar administrative role, preferably in a medical environment.
  • Outstanding communication and interpersonal skills, both face-to-face and on the phone.
  • Strong organizational abilities and keen attention to detail.
  • Proficiency in using electronic health records (EHR) systems and standard office software.
  • Capability to multitask and manage a fast-paced setting.
  • Empathetic and caring approach towards patients and their families.
  • Familiarity with medical terminology and procedures is a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional advancement and growth within a flourishing healthcare organization.
  • Interactive and supportive work atmosphere.
  • Meaningful work that contributes to the well-being of patients and the community.If you are a devoted and client-oriented individual with a drive to contribute to the healthcare field, we welcome you to apply for the Medical Receptionist role. Please submit your resume highlighting your relevant experience and why you are a great match for this position.


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