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Program Manager

4 months ago

Melbourne, Victoria, Australia Assessment & Qualifications Full time

About the role: We are presently seeking a Program Manager accountable for ensuring the successful implementation and delivery of client programs. This role acts as the primary communication conduit between clients and Pearson VUE internal teams, ensuring client satisfaction throughout the process.

Our team: Assessment & Qualifications - Pearson VUE is a global leader in computer-based testing for information technology, academic, government and professional testing programs around the world with a secure network of test centers in more than 180 countries.

As a Program Manager you'll be responsible for:

  • Define responsibilities of each client and internal team to ensure all aspects of the proposed service are accurately specified and agreed prior to the commencement of the program.
  • Communicating with internal team, existing and new clients to ensure client is satisfied with program implementation and delivery after each program.
  • Contribute to overall costing and ensure each program implementation and delivery is on budget and on time, and in accordance with the contract.
  • Provide project management leadership and manage daily program activities, identify potential challenges, issue resolution and work with cross functional teams to deliver services on-time as-requested by clients.
  • Manage internal (cross) functional teams to implement test delivering services on schedule
  • Successful launch of client program to the required scope, quality, and budget.

To be successful in this role, you will ideally have:

  • Bachelor's degree in the relevant field
  • A minimum of three years' experience in project management, program management and/or account management or a related area.
  • Excellent external management and contract management skills
  • Must be accustomed to working in an international environment and be sensitive to differences in culture and business approach.

Benefits

  • Bonus leave day, to invest in your learning as well as volunteer day to give back to the community
  • Flexible hybrid working

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click 'Apply Now' to create your application online .

What to expect from Pearson

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson's commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

Job: PROJECT/PROGRAMME MANAGEMENT

Organization: Assessment & Qualifications

Schedule: FULL_TIME

Workplace Type: Hybrid

Req ID: 15642