Technical Deployment Analyst

3 weeks ago

Shenton Park, Western Australia Equinix Full time

Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Technical Deployment Analyst

Are you forward thinking, understand project management, able to balance multiple internal and external partners concurrently and enjoy being part of a projects team?

Then the Technical Deployment Analyst role with Equinix could be what you have been waiting for

About the role

The Technical Deployment Analyst (TDA) will be amongst varying and often concurrent projects. Project Management or co-ordination, implementation or even operations experience from a Data Centre or similar environment will be highly regarded.

Delivering expertise with cage design, install and structured cabling for new and existing customer deployments within the data center, TDA's play a crucial role in the business and work with many key stakeholders - including our onsite Engineering teams, Capacity and Sales Engineers, vendors and above all our valued customers.

Due to the nature of the projects we are looking for someone who will be predominantly based onsite working closely with the Operations teams, vendors and suppliers – so the TDA will be able to run programs well ahead of time and be super organised, ana phenomenal communicator. The role will be based at PE3.

Requirements & Support:

  • Develops professional expertise to support deployment projects by validating customers' order requirements with the customer processing team and other partners.
  • Project manages the technical deployment responsibilities with the data center manager.
  • Develops technical knowledge of the data center and recommends solutions, while in partnership with more senior team members, to address internal issues within a moderate scope.
  • Applies learned techniques to facilitate smooth service delivery and ensure provisioned services meet and exceed customers' expectations.
  • Receives general instructions from expert teams and team members in providing solutions cross-functionally to resolve customers' non-standard order requirements
  • Supports reinstall projects where required
  • Project Planning, Implementation and Delivery
  • Multi-functional, Support & Communications
  • Process Support/Optimization
  • Systems Support, Data Support/Analysis and Vendor support

Benefits of the role:

  • Fast paced position where you will be challenged to succeed in the position
  • Encouraging management and operations teams to work alongside
  • Joining an established industry leader in a growing market that harness and promotes personal and professional development
  • Annual salary review and bonus, company shares and access to loads of company employee and wellness benefits
  • Free, onsite parking at all Equinix data centres

Ideally candidates will come with 2+ years in a similar role (Electrical/Data Centre/Customer Deployment and configuration) or with transferrable skills and experience to develop into the positions quickly. Practical work experience, Bachelor Degree or relevant Trade Certificate (Electrical) is encouraged as will the ability to attain and maintain information quickly.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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