Senior Technical Officer, Emerging Technologies

4 weeks ago


Melbourne, Victoria, Australia Deakin University Full time

Apply now Job no:548261
Work type:Full-time
Location:Melbourne – Burwood
Categories:Technical

  • Based at our Melbourne, Burwood Campus
  • Full-time and continuing
  • HEW 6 $89,012 – $96, % Superannuation (pro rata, part time)

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Who are we?

Deakin University is a technological haven, at the forefront of innovation and cutting-edge research. Located across the vibrant city of Melbourne and the state of Victoria, it's the ideal place for tech enthusiasts to thrive. Our commitment to technological advancement, research excellence, and a global community of forward-thinkers makes Deakin an exceptional choice for those eager to shape the future through technology. Join us in this exciting journey of innovation, where Deakin's dedication to technological progress can fuel your own passion for the tech world.

As a Senior Technical Officer, you will:

  • Provide staff, students, and other relevant stakeholders with highly specialised technical services, expert advice, training, and practical demonstrations that ensure safe and technical proficient use of specialised learning equipment
  • Ensure learning equipment is maintained and operated to a safe and high standard, exercising advanced diagnostic skills on sophisticated equipment or systems and ensure the implementation and compliance of all University policies that relate to occupational health and safety and risk management
  • Research, propose, coordinate, and implement technical solutions to support the strategic initiatives and operations of the school and striving for excellence, ensuring skills and expertise are relevant to provide high-level support in a constantly evolving and changing technology industry
  • Support various projects for teaching and research as required, including outreach, industry engagement and inter-school activities and work collaboratively with members of the university's ICT community to provide high-quality service and support whilst advocating for the School's ICT systems, platforms, and computation and data needs
  • Build new and productive relationships with a diverse range of internal and external stakeholders relevant to maintaining and enhancing the teaching and learning facilities of the emerging technology specialisations and seek feedback from clients regarding their satisfaction and perspective with products or services received

To be successful, you'll have:

  • Tertiary qualification in a relevant discipline and subsequent relevant experience; or
  • An equivalent combination if relevant experience and education/training

And the following capabilities:

  • Analysis and Problem Solving: Sources relevant information; identifies problems and offers sustainable practical solutions that are also suitable and considerate to the goals of customers or stakeholders
  • Continuous Improvement: Proactively improves the efficiency and quality of existing materials processes and systems; contributes to the effectiveness and quality of services falling within the scope of support for the betterment of the team
  • Collaboration: Proactively supports working together, shares ideas and provides constructive feedback; respects and values others; demonstrates initiative and effort assisting and contributing to team-based tasks
  • Service Culture: Considers other perspectives in making decisions and providing advice; strives to exceed expectations
  • Consulting and Advice: Provides expert and valued advice; supports the achievement of outcomes for stakeholders
  • Communicating with Influence: Engages and energises others through clear and persuasive communication; provides leadership through influence and collaboration

Here's how to apply:

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Nghia Dang, ICT Systems Manager via

For a copy of the position description, please see below:

PD- Senior Technical Officer Emerging Technologies

Applications for this position close on 7 January 2024.

The University will be closed until 3 January 2024 and applications will be reviewed after this date.

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.


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