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Order Management Delivery Professional

4 months ago

Bayswater, Australia Siemens Full time

Job Family: SCM-Procurement / Supply Chain Logistics

Req ID: 421265

Siemens Electrification & Automation business unit bundles know-how from our smart grid, low, medium voltage, energy automation, energy distribution businesses. Together as a business we cover every voltage from low voltage to medium voltage, plus we are heavily investing globally and locally in the market growth areas of micro grid, big data, energy storage, and more.

We have an exciting opportunity for a Order Management Delivery Operator to join our Period Contracts Executiom team in our Bayswater, VIC offices. Reporting to the Operatiosn Team Leader this role will be both challenging and rewarding having full responsibility for proposals.

Responsibilities of this role include:

  • Works on customer inquiries and if necessary creates offers for the customer (preliminary technical clarification, commercial clarification incl. creditworthiness, export control checks, determination of delivery dates, reservation of inventory and if applicable manufacturing capacities, information regarding offer validity) to create the prerequisites for closing a contract.
  • Enters customer orders in the order processing system and determines the delivery dates (technical clarification, commercial clarification incl. creditworthiness, export control checks, Checking of delivery dates and confirmation, order confirmation to the customer) to fulfill the customer order at the requested date.
  • Monitors order related compliance of the delivery dates and quantities to initiate proactive measures for optimizing delivery reliability in good time and to be always capable to provide [order] information.
  • Monitors delivery dates and timely initiates deliveries or if necessary handles backorders with automatic delivery collection to ensure delivery reliability to the customer.
  • Coordinates a quickest possible invoicing to the customer, performing the related post calculation, controlling order cost receipt and utilizing the possibilities of additional charges to optimize the value flow and show a correct margin.
  • Works on the design of logistics and transport concepts with the customer in cooperation with logistics process planning, packaging planning and transport handling to safeguard the delivery process and minimize process costs.
  • Actively contributes to cooperation with all others involved and with interface partners and passing on all relevant information to keep themselves and others informed and create an optimum logistics chain.

The successful candidate will possess:

  • Minimum of 5 years' experience within a similar order management role
  • Tertiary degree in Electrical discipline
  • Advanced understanding of Quality, Safety and Environment requirements
  • Candidate should have full work rights in Australia
  • Knowledge with electrical distribution products (Ring Main Units, Switchgear) shall be preferred

Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realize the potential of our people.

As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.