Service Center Technician II

1 month ago

Kwinana Beach, Australia Alfa Laval Full time

Who We Are

We are glad you want to help us make a difference

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who You Are

You are a self-motivated team player with the ability to easily mingle with cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is on your DNA. You build trust, by clear communication with no prestige.

We are now looking for passionate Service Centre Technician II who would be directly responsible for the execution of quality and efficient services.

This position of Service Center Technician reports to Service Centre Manager in Sydney, Australia.

You are an individual that has:

  • Ability to communicate with all internal and external stakeholders.
  • Excellent customer relationship skills and flair for maintaining relationships and working across different cultures.
  • Ability to fault find and diagnose machine or process related problems.
  • Agile and positive mindset when it comes to challenges.
  • Proficient in Microsoft suite applications
  • Excellent oral and written English language skills.

About the Job

A great opportunity to work for a reputable company who is a leader in their field. If you are looking for a role to help you to grow and develop your skills, Alfa Laval is looking for you. This role is based in our Service Center in Kwinana , WA.

You will be working with our Western Australia team mainly on heat exchangers (GPHE and WHE) ensuring reliable operation, optimum performance and efficiency.

Key Tasks

  • Secure a strong HSE and quality culture within the Service Centre.
  • Perform hands on activities related to Heat Exchanger reconditioning including disassembly, inspection, cleaning, assembly, and pressure testing of the GPHE and WHE units.
  • Report the technical findings on the different inspection along the job and establish reports.
  • Adapt quickly availability of internal and external resources based on customer demands.
  • Ensure that jobs are executed according to importance in close cooperation with sales and that deviations are reported quickly.
  • Share knowledge and support in competence development.
  • Suggest improvements for products and working procedures.
  • Execute repairs and reconditioning of equipment in service centre according to specifications, repair manuals and the defined job scope.
  • Be engaged in problem resolution, suggesting & implementing improvements for products, tools and working procedures.

What you Know

  • Mechanical Engineering qualification(s), or equivalent.
  • Welding qualifications would be an advantage.
  • Problem-solving skills.
  • Knowledge of Alfa Laval products especially heat exchangers would be an advantage, but not essential.

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