Cluster Sales Manager

1 month ago

Perth, Western Australia Parmelia Hilton Perth Full time
Cluster Sales Manager

(Parmelia Hilton Perth, DoubleTree by Hilton Perth Northbridge, DoubleTree by Hilton Perth Waterfront, Hilton Garden Inn Albany & Hilton Garden Inn Busselton)

Consistently ranked in the top 10 of 'World's Best Workplaces' by Fortune magazine and Great Place to Work, Hilton has remained the only hospitality company on the lists. Our vision to "fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences every day. And, our amazing Team Members are at the heart of it all Most recently ranked #2, Hilton continues to build on its success of a strong workplace culture through an unwavering focus on creating an environment that's inclusive, offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to join Hilton.

We are seeking an invested and passionate Cluster Sales Manager to oversee our five WA properties, based in Perth. In the heart of the city and with a growing global hotel brand, this could be the next step to further grow your experienced sales career.

JOB STATEMENT

As Sales Manager you are responsible for soliciting business and maximising revenue potential from selected corporate businesses, domestic leisure wholesalers, Inbound Tour Operators, international incentive, entertainment groups and other market centric group opportunities as determined by the properties' revenue plan strategies, delivering accommodation (and incremental Food & Beverage revenues) business for all hotels in your portfolio. As a Cluster Sales Manager you will actively convert enquiries into confirmed business and consistently strive to develop relationships with new and repeat booking customers to increase revenue and demand.

SALES and CLIENT/GUEST RELATIONSHIPS

Strive to create exceptional experiences for our guests and key account holders – making their experience one to remember.
Proactively build a rapport with clients, establishing their needs, sell the benefits of the hotels and convert the business.
Handle all accounts, getting to know the major players, bookers and continue to build the relationship through telephone, email and personal contact, whichever is most appropriate.
Entertain clients within the hotels as relevant to the account.
Visit clients on a regular basis at their place of work.
Respond to all enquiries within 48 hours with customized quotes and follow up within 48 hours to establish interest and to try to convert the business.
Deal with clients in a warm, friendly but efficient way, always displaying professionalism and thereby ensuring conversion and repeat business.
Participate in the marketing plan/strategy for each hotel each year and help formulate action plans to increase the business.
Be target driven and committed to meeting performance criteria in relation to revenue for rooms and events and the hotels' total revenue being mindful of profitability.
Use the Delphi Sales System to ensure all leads are followed; traces followed up and generally use the system to its best advantage.
Use your initiative to find ways of promoting the hotels to clients, both current and prospective, and liaise closely with the Marketing and Communications Managers to do the same.
Develop new business as well as growing existing business, including meeting "call" and entertainment targets
Prepare the weekly call summary and monthly report.
Keep the account management records up to date within the Delphi system.
Be aware of competitor activity and conducts competition checks as required.
TEAM RESPONSIBILITIES Ensure that the hotel teams are aware of "your" events/clients/accounts and any particular notable events.
Build a good relationship with both Event Sales/Reservations to ensure a seamless "journey" for the client.
Attend weekly and monthly sales and communication meetings and attend the leadership meeting as required at each property.
Respect your colleagues and other team members, remembering that it is the differences between us that make us unique.
What does Hilton value? Hospitality: Volunteer to provide unparalleled hospitality
Integrity: Do what you should do all the time
Leadership: Strive to be a leader in both your industry and your community
Teamwork: Actively promote teamwork spirit in all work
Ownership: take responsibility for your actions and make decisions
Now: Operate with urgency and discipline
What are we seeking? Relevant experience in sales and hotels, with a good understanding of wholesale and leisure segments
Strong communication and coordination skills
Positive team player
Responsible and self-motivated
Patient, responsible, and proactive
Ability to work under pressure
Tech-savvy and organized
Enthusiastic and eager for business development
Confident to research and understand market analysis
Flexible and resilient with various challenges
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all, which is why we pride ourselves in our benefits: Industry-matched pay rates
Superannuation
Free duty meals
Dry cleaning services
Mobile phone allowance
Global learning platform
Option to advance in organization that promotes internal development
Opportunity to travel and work around the world
Discounted hotel stays in over 123 countries
Source: Hospitality Online

  • Cluster Sales Manager

    1 week ago

    Perth, Western Australia Hilton Full time

    Cluster Sales ManagerParmelia Hilton Perth + 3 other properties across WAConsistently ranked in the top 10 of 'World's Best Workplaces' by Fortune magazine and Great Place to Work, Hilton has remained the only hospitality company on the lists. Our vision to "fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable...

  • Cluster Sales Manager

    1 week ago

    Perth, Western Australia Hilton Full time

    Cluster Sales ManagerDoubleTree by Hilton Perth Waterfront + 3 other properties across WAConsistently ranked in the top 10 of 'World's Best Workplaces' by Fortune magazine and Great Place to Work, Hilton has remained the only hospitality company on the lists. Our vision to "fill the earth with the light and warmth of hospitality" unites us as a team to...

  • Cluster Sales Manager

    3 weeks ago

    Perth, Western Australia Hilton Full time

    Cluster Sales Manager(Parmelia Hilton Perth, DoubleTree by Hilton Perth Northbridge, DoubleTree by Hilton Perth Waterfront, Hilton Garden Inn Albany & Hilton Garden Inn Busselton)Consistently ranked in the top 10 of 'World's Best Workplaces' by Fortune magazine and Great Place to Work, Hilton has remained the only hospitality company on the lists. Our vision...

  • Cluster Sales Manager

    1 month ago

    Perth, Western Australia Hilton Full time

    Cluster Sales Manager(Parmelia Hilton Perth, DoubleTree by Hilton Perth Northbridge, DoubleTree by Hilton Perth Waterfront, Hilton Garden Inn Albany & Hilton Garden Inn Busselton)Consistently ranked in the top 10 of 'World's Best Workplaces' by Fortune magazine and Great Place to Work, Hilton has remained the only hospitality company on the lists. Our vision...

  • Cluster Manager

    1 week ago

    Perth, Western Australia Inverse Group Full time

    Cluster Manager24/8/202- Lead Hydrogen Growth Drive community collaboration Shape clean energy futureMake an impact as the Perth & Peel region H2 Cluster ManagerAre you looking for an opportunity to be at the forefront of a leading initiative that will shape collaboration within the emerging WA Hydrogen industry?We are on a mission to harness the power of...

  • Cluster Revenue Manager

    1 week ago

    Perth, Western Australia Marriott International, Inc Full time

    Job Number Job Category Revenue ManagementLocation The Westin Perth, 480 Hay Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementOur CompanyWA Cluster includes hotels: The Westin Perth, Aloft Perth and Four Points by Sheraton Perth.Job Summary:We are looking for a passionate Cluster Revenue...

  • Cluster Manager

    1 week ago

    Perth, Western Australia Retailworld Resourcing Full time

    Exciting opportunity for a Senior Retail Leader to oversee 7 stores across WA/SA Australian company offering international and local brands collaborations Salary package from $ monthly bonuses + travel & clothing allowanceCluster Manager WA/SA Exciting opportunity for a Senior Retail Leader to oversee 7 stores across WA/SA Australian fashion and streetwear...

  • Cluster Commercial Coordinator

    1 week ago

    Perth, Western Australia Hilton Full time

    Cluster Commercial CoordinatorDoubleTree by Hilton Perth (Northbridge + Waterfront)What is the role?As our Cluster Commercial Coordinator, you will assist our key business partners and champion commercial awareness within the hotel. You will assist administrating and coordinating commercial strategy with a particular emphasis on revenue, and will support...

  • Cluster Senior Accountant

    1 week ago

    Perth, Western Australia Marriott International Full time

    Four Points by Sheraton and Courtyard by Marriott Perth - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated, and casual. Join us as a Cluster Senior Accountant in a community of approachable and straightforward talent offering simplified, and simple experiences to independent travelers.We are looking for a...

  • Cluster Director of Revenue Management

    1 week ago

    Perth, Western Australia Marriott International Full time

    JOB SUMMARY Responsible for managing financial goals of various lodging products to maximize total revenues. This role involves pricing, positioning, and inventory management for all hotels in the market. Responsibilities include overseeing demand processes, revenue analysis, inventory optimization, and sales strategy recommendations for transient customers....

  • Cluster Senior Accountant

    1 week ago

    Perth, Western Australia Marriott Full time

    Additional Information Full-Time Clustered Role AvailableJob Number Job Category Finance & AccountingLocation Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFour Points by Sheraton and Courtyard by Marriott Perth - where timeless classics are...

  • Cluster Senior Accountant

    1 week ago

    Perth, Western Australia Marriott Full time

    Additional Information Full-Time Clustered Role AvailableJob Number Job Category Finance & AccountingLocation Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFour Points by Sheraton and Courtyard by Marriott Perth - where timeless...

  • Cluster Senior Accountant

    4 weeks ago

    Perth, Western Australia Marriott Full time

    Additional Information Full-Time Clustered Role AvailableJob Number Job Category Finance & AccountingLocation Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFour Points by Sheraton and Courtyard by Marriott Perth - where timeless classics are...

  • Cluster Senior Accountant

    3 weeks ago

    Perth, Western Australia Marriott Full time

    Additional Information Full-Time Clustered Role AvailableJob Number Job Category Finance & AccountingLocation Four Points by Sheraton Perth, 707 Wellington Street, Perth, Western Australia, AustraliaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementFour Points by Sheraton and Courtyard by Marriott Perth - where timeless classics are...

  • Cluster Senior Accountant

    1 week ago

    Perth, Western Australia Marriott International Full time

    Job DescriptionFour Points by Sheraton and Courtyard by Marriott Perth - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated, and casual. Join us as a Cluster Senior Accountant in a community of approachable and straightforward talent offering simplified, and simple experiences to independent travelers.We are...

  • Cluster Manager

    1 week ago

    Perth, Western Australia The Talent Mill Full time

    Global American Fashion House - Karrinyup, PerthNOW HIRING | This American Fashion House is an institution - renowned globally for their approach to accessible luxury. We are looking for a Store based Cluster Manager to join the team at Karrinyup supporting across both the Boutique and David Jones Concession. You are a people comes first leader and a strong...

  • Wa Cluster Manager

    1 week ago

    Perth, Western Australia Tapestry Full time

    About us: Coach was founded in 1941 and today is a leading New York design house of modern luxury accessories and lifestyle collections.We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment...

  • Cluster Manager

    1 week ago

    Perth, Western Australia The Talent Mill Full time

    Now Hiring | American Fashion Group | Perth The Brand | This American Fashion House is an institution – renowned globally for their approach to accessible luxury. We are looking for a Perth based Cluster Manager to join their team – working across Perth DFO, Karrinyup and David Jones you will lead highly successful retail and outlet stores – you...

  • Cluster IT Specialist

    1 week ago

    Perth, Western Australia Westin Hotels & Resorts Full time

    Job Description:Job Number Job Category Information TechnologyLocation The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementThe world's favourite travel company is seeking a diligent IT Specialist to take care of all our IT needs and join our IT Cluster...

  • Cluster Information Systems Manager

    1 week ago

    Perth, Western Australia Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...